Job Description. Job Description. Description : SUMMARY. The Help Desk Technician I – You will be responsible for providing support of hardware, software, and operating systems for PC and Apple-based computer products to our clients and internal staff. Qualified systems technicians will have a background in IT or the desire to pursue an IT-related career. Major Roles and Responsibilities. Handle all incoming IT Support calls, emails, and tickets....
Job Description. Job Description. Description. The number one purpose of everyone on our team is to make our clients exceptionally happy and the IT Field Service Technician plays an important role in fulfilling that goal. The IT Field Service Technician handles escalated support requests from the Network Operations Center (NOC) that need to be handled on-site. They are assigned support requests they cannot handle or any issues that require an ons...
