Responsible for receiving project requests. reviewing literature/document requirements associated with projects. identifying project team, scope and requirements. developing and scheduling team responsibilities, project plans, budget, time-lines, resources, etc. managing projects from onset through completion. providing project updates. identifying and tracking project issues. evaluating deliverables to ensure work meets specifications and qualit...
Provides services to customers in a prompt, professional, and courteous manner while maintaining the confidentiality of the bank’s records and customer transactions. Educates customers about our sales and service delivery options and refers the appropriate products and services matching the clients’ needs based upon the client conversation. Also responsible for processing regular transactions, such as receiving and paying out money and keeping re...
The Cash Services Specialist is responsible for the replenishment and settlement of the bank’s fleet of ATMs and ITMs. Specialists will partner with branch staff and external security providers to complete dual control cash replenishments. Replenishments will consist of onsite preparation of cash cassettes to add to machines as well as counting and balancing the cash residuals and checks removed from machines. Specialist will also maintain the co...
. General Description. The Customer Care Representative is responsible for increasing Queensborough Customer Loyalty by ensuring a consistent, positive and valuable customer experiences. Customer Care Representative will provide telephone support and problem resolution by determining customer needs, responding to inquiries, and updating and maintaining customer information. Key Responsibilities. Answers incoming customer phone calls, chats and vi...
. General Description. The Customer Care Representative is responsible for increasing Queensborough Customer Loyalty by ensuring a consistent, positive and valuable customer experiences. Customer Care Representative will provide telephone support and problem resolution by determining customer needs, responding to inquiries, and updating and maintaining customer information. Key Responsibilities. Answers incoming customer phone calls, chats and vi...
