SummaryThe Resident Service Specialist is a non-supervisory position that provides case management and outreach, conducts household assessments, and makes referrals that address family and / or individual needs. Outreach, assessments, and referrals will promote resident stability, independence, health, and self-sufficiency for residents who reside in public housing, housing choice vouchers, or tax credit units. The Resident Service Specialist is ...
Description. The Customer Service Representative performs work of average difficulty in assisting and directing calls “and in-person customers” with a high level of accuracy to ensure optimum performance and services. Examples of Duties. The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed. These essential functions r...
