Description. Answers call center calls and Banno Chats providing account balances, account history, resets passwords for ebanking, bill pay inquiries, statements, debit card issues and ordering, fills out fraud and merchant disputes, adds travel notes, raises card limits, answer questions regarding deceased customer processes, and handles basic loan questions. Complete other job functions including providing excellent customer service while makin...
Description. The MLO originates first mortgage and/or second lien equity loans, promotes financial institution and its lending services to the real estate community. Specific Job Functions. Follows the work flow process and procedures for Mortgage Lender Officer/Originations. Strategic Objectives. Originates first mortgage and/or second lien equity loans to meet annual loan projections. Documents calls in Synapsys and makes monthly call report to...
