SUMMARY. The Customer Resource Specialist serves as the secondary point of contact between applicants, survivors, agencies, and the Public Safety Officers’ Benefits (PSOB) Program. This position focuses on providing proactive customer service, resolving discrepancies, and ensuring timely and accurate processing of benefits applications related to death, disability, and educational assistance programs. The role requires strong organizational and c...
SUMMARY. The Customer Resource Specialist serves as the secondary point of contact between applicants, survivors, agencies, and the Public Safety Officers’ Benefits (PSOB) Program. This position focuses on providing proactive customer service, resolving discrepancies, and ensuring timely and accurate processing of benefits applications related to death, disability, and educational assistance programs. The role requires strong organizational and c...
SUMMARY. The Paralegal Specialist supports the Public Safety Officers’ Benefits (PSOB) Program by reviewing, analyzing, and managing legal and benefits-related documentation for death, disability, and educational assistance claims. This role involves working closely with PSOB Benefits Specialists, the PSOB Director, and other team members to ensure the accurate processing and resolution of claims. The position requires attention to detail, analyt...
SUMMARY. The Paralegal Specialist supports the Public Safety Officers’ Benefits (PSOB) Program by reviewing, analyzing, and managing legal and benefits-related documentation for death, disability, and educational assistance claims. This role involves working closely with PSOB Benefits Specialists, the PSOB Director, and other team members to ensure the accurate processing and resolution of claims. The position requires attention to detail, analyt...
SUMMARY. The Call Center Specialist serves as the initial point of contact for applicants, survivors, and public safety agencies engaging with the Public Safety Officers’ Benefits (PSOB) Program. This role is critical for delivering respectful, compassionate, and professional customer service. Specialists ensure that all inquiries related to death, disability, and educational benefits are handled efficiently, accurately, and with sensitivity. The...
SUMMARY. The Call Center Specialist serves as the initial point of contact for applicants, survivors, and public safety agencies engaging with the Public Safety Officers’ Benefits (PSOB) Program. This role is critical for delivering respectful, compassionate, and professional customer service. Specialists ensure that all inquiries related to death, disability, and educational benefits are handled efficiently, accurately, and with sensitivity. The...
Paralegal / Legal Assistant I. The position is for the Civil Division of the United States Attorney’s Office. Experience in Civil procedures preferred. Job Description/Duties. Serves as a Paralegal / Legal Assistant I with responsibility for typing, receiving and providing information of a sensitive and legal technical nature to visitors and telephone callers, maintaining files, etc. Prepares a variety of legal documents such as notices, motions...
Job Title. Systems Administrator. . . Background. . Starks Industries. Inc. is planning to provide Information Technology. (IT). Support Services. to. the. Office of the Attorney General (OAG) for the District of Columbia. . The OAG. serves as the chief legal advisor and representative for the. District. responsible for providing legal counsel. representing. the. District. in legal matters, and advocating for the interests of its residents. The O...
Job Title: Onsite Support Analyst. . . Job Description. . We are. seeking. a. dedicated and skilled Onsite Support Analyst to join our. IT Support Services team. The Onsite Support Analyst will. be responsible for. providing technical. assistance. and support to end-users of the DC Child Support Enforcement System, ensuring the smooth operation and maintenance of IT systems and infrastructure. . Key Responsibilities. . Technical Support. Provide ...
