About the Trust & Safety Team. We are a high-performing and thoughtful team that diligently solves urgent and severe concerns for our users while simultaneously protecting the Thumbtack brand. Our goal is to collaborate and coordinate efficiently on escalated reports from customers and pros to ensure a safe and high-quality experience. We work closely with our cross-functional teams to focus on ways to improve the customer experience and enhance ...
About the Trust & Safety Team. We are a high-performing and thoughtful team that diligently solves urgent and severe concerns for our users while simultaneously protecting the Thumbtack brand. Our goal is to collaborate and coordinate efficiently on escalated reports from customers and pros to ensure a safe and high-quality experience. We work closely with our cross-functional teams to focus on ways to improve the customer experience and enhance ...
About the Trust and Safety Team. We are a high performing and thoughtful, team that works diligently to solve urgent and severe concerns for our users while simultaneously protecting the Thumbtack brand. Our goal is to collaborate and coordinate efficiently on escalated reports from customers and pros to ensure a safe and high-quality experience. We work closely with our cross- functional teams to focus on ways to improve the customer experience ...
Senior Product Designer, Customer Growth. The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. Qualifications. 6 years of overall design experience, 2 years of experience working on a Growth team. Portfolio with a history of impactful projects that showcase your design process. Ability to balance high-quality craft and crisp execution with agility, speed to learning, and it...
About the Hire team. The Hire team is working on building a next generation bookings platform for our pros and customers. We’re focused on taking ambitious swings that are a departure from our current experience, positioning us to drive differentiated value for customers and pros and ensure we are helping them get more jobs done. Our team works across the Thumbtack experience with a special focus on our in-app messenger, pro toolings, and lead/bo...
About the Hire team. The Hire team is working on building a next generation bookings platform for our pros and customers. We’re focused on taking ambitious swings that are a departure from our current experience, positioning us to drive differentiated value for customers and pros and ensure we are helping them get more jobs done. Our team works across the Thumbtack experience with a special focus on our in-app messenger, pro toolings, and lead/bo...
About the Hire team. The Hire team is working on building a next generation bookings platform for our pros and customers. We’re focused on taking ambitious swings that are a departure from our current experience, positioning us to drive differentiated value for customers and pros and ensure we are helping them get more jobs done. Our team works across the Thumbtack experience with a special focus on our in-app messenger, pro toolings, and lead/bo...