Job Description. As the. Director of Customer Success. at. Tosca. you will lead the Customer Success (CS) team, aligning our customer experience strategy with the company's broader goals of service trust, operational trust, and enhanced customer satisfaction. With a key focus on digital transformation, you will champion process improvements by streamlining workflows and automating manual tasks, enabling the CS team to devote more time to meaningf...
Job Description. Looking for FUN PURPOSE in your career and employer. Check out Tosca. We are revolutionizing the supply chain through sustainable solutions that protect perishable goods while serving planet Earth. Our vision is to help realize a future where all one-way packaging is converted to reusable containers. Our talented team of experienced marketers has an immediate need for a highly motivated Content Manager. In this role, you will hav...
Job Description. The Director of Customer Experience (CX) Data and Analytics will lead the organization's efforts to enhance customer satisfaction, retention, and loyalty by combining deep data analysis with strategic insights. This role requires integrating operational, sales, and supply chain data with customer feedback to craft a holistic view of the customer journey and opportunities. The ideal candidate will have a strong technical acumen, t...
