Crisis Support Officer. JOB SUMMARY. The Crisis Support Officer (CSO) is responsible for the overall safety of youth in residential/rehabilitation setting. The CSO is subject to work overtime and be on call. . ESSENTIAL JOB FUNCTIONS & EXAMPLES OF WORK. Serves as a support to youth with a responsibility for the safety, personal conduct, and care of youth in care. Searches for contraband and provides security counts. Supervises assigned youth in t...