SUMMARY OF POSITION. The Manager of Clinical Support Services provides leadership and oversight to the clinical support staff within a team-based care delivery model at Vibrant Health, a Federally Qualified Health Center (FQHC) that provides comprehensive integrated primary care services to vulnerable and underserved populations and communities. This role will focus highly on the operationalization and ongoing optimization of clinical operations ...
SUMMARY OF POSITION. The Manager of Clinical Support Services provides leadership and oversight to the clinical support staff within a team-based care delivery model at Vibrant Health, a Federally Qualified Health Center (FQHC) that provides comprehensive integrated primary care services to vulnerable and underserved populations and communities. This role will focus highly on the operationalization and ongoing optimization of clinical operations ...
SUMMARY OF POSITION. The Patient Services Representative is responsible for managing inbound and outbound calling, scheduling patient appointments, completing patient check-in and check-out procedures and ensuring smooth patient flow. Answers telephone calls received at the clinic and properly handling in-person and over-the-phone requests from parents and guardians, working closely with clinic medical care teams to ensure professional, responsiv...