The Level 1 Parts Department Technical Support Specialist plays a foundational role in assisting customers with parts inquiries, order processing, and general support for Viking Masek’s packaging machinery, including VFFS machines, rotary fillers, and stick pack machines. This entry-level position focuses on developing technical knowledge, building customer service skills, and supporting team members in maintaining an efficient parts operation. J...
The role of Quality and Continuous Improvement. Manager combines expertise in quality assurance, continuous improvement, and customer journey mapping to enhance every touchpoint of the customer experience. This critical position will drive excellence in technical support, service delivery, parts fulfillment, customer tech training, field services and customer interactions, ensuring a seamless and customer-centric journey. The ideal candidate is p...
The Parts Operations Manager is a forward thinking and growth minded role that leads and scales our parts operations. This role is critical in driving customer satisfaction, meeting or exceeding revenue goals, and using data and collaboration skills to improve the business, both in revenue and efficiency, introduce measures to modernize and scale the business, and to deliver exceptional customer experiences. The ideal candidate is a growth-minded...
We are seeking an experienced and results-driven Regional Sales Manager to join our sales team in the secondary packaging sector. The ideal candidate will have a strong background in sales, a deep understanding of packaging solutions, and the ability to build and maintain relationships with clients. This role is crucial for driving revenue growth and expanding our market presence. Job Duties & Responsibilities. . Develop and implement effective s...
