DUTIES AND RESPONSIBILITIES. Greeting and checking in guests upon arrival. Ensures that all areas of the Inn are properly cleaned and ready for guests' arrival. Anticipates and assesses guests' needs and responds in a courteous and professional manner. Responds to emails, answers phone calls, makes, monitors and manages reservations. Use system (Track). Communicates with maintenance to report maintenance and/or repair needs. Use system (Breezeway...
The Housekeeping Training Coordinator is responsible for developing, implementing, and delivering training programs for housekeeping dept. staff to ensure high standards of cleanliness, safety, and guest satisfaction. This role involves assessing staff performance, providing guidance, and ensuring compliance with organizational policies and industry standards. This role is ideal for individuals passionate about training and development with a str...
The Housekeeping Training Coordinator is responsible for developing, implementing, and delivering training programs for housekeeping dept. staff to ensure high standards of cleanliness, safety, and guest satisfaction. This role involves assessing staff performance, providing guidance, and ensuring compliance with organizational policies and industry standards. This role is ideal for individuals passionate about training and development with a str...
The Operations Manager for the Property Services is responsible for overseeing the maintenance, housekeeping and pools & spas services for vacation rental properties, ensuring exceptional quality, efficiency, and client satisfaction. This role requires hands-on leadership, financial accountability, a strategic approach to operational planning and close collaboration with other departments, including Owner Relations and Guest Services, to deliver ...
Summary. Responsible for answering calls. making reservations, assisting guests and owners. and providing exceptional customer service. Essential Duties and Responsibilities of all Guest Service Agents include the following. Other duties may be assigned. Ensures that the front counter is properly manned according to season. Answers telephone calls and emails from potential guests. responds to questions and concerns. makes reservations Runs daily ...
Summary. Responsible for answering calls. making reservations, assisting guests and owners. and providing exceptional customer service. Essential Duties and Responsibilities of all Guest Service Agents include the following. Other duties may be assigned. Ensures that the front counter is properly manned according to season. Answers telephone calls and emails from potential guests. responds to questions and concerns. makes reservations Runs daily ...
