The Sr. Azure Solutions Engineer is responsible for designing, creating, and supporting the Azure relationship used in our hosting services operation. The engineer will be focused on improving the stability and performance of systems, maintaining and improving the security posture of environments, continuous monitoring of system health, and troubleshooting issues that arise. The engineer will also work independently as a lead engineer when migrat...
Description. The Service Desk Analyst II provides timely and accurate response to all incoming incidents, requests, and alerts generated from calls and emails to the Service Desk. Analysts will record information relayed from the customer and the troubleshooting steps performed along with their corresponding results accurately in the case management system. The Service Desk Analyst assigns, prioritizes, and resolves incidents and requests in an e...
