What are the responsibilities and job description for the Supervisor Laboratory Operations Hospitals & Clinics position at 112 North Carolina Baptist Hospital?
Department: 60915 Wake Forest Baptist Medical Center - Lab: Phlebotomy Services Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Varies We are seeking a highly motivated and experienced Phlebotomy Supervisor to over the daily operations of our Inpatient Phlebotomy Department. As a key member of our team, you will play a vital role in ensuring the delivery of high-quality services while maintaining an efficient and safe work environment. If you're passionate about phlebotomy and possess the experience and leadership skills we're seeking, apply now to join our dedicated team of professionals. Job Summary: Responsible for laboratory operations in the support area(s) of the Hospitals and Clinics within the Advocate Health enterprise, which may include department, discipline and/or shift oversight. Supervises the implementation of enterprise laboratory strategies and standards through close collaboration with site leaders. Ensures peak laboratory operations by driving optimization of resources, financial performance, growth, safety, teammate engagement, and quality in achieving Advocate Health goals and objectives including planning, monitoring, and implementing laboratory operations in a cost effective, quality and service-oriented manner. Position Highlights Supervisor Laboratory Operations Hospitals & Clinics Full-Time, Days w/possible evenings & weekends required Winston Campus What We Offer: Day 1 Health Coverage:Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work. Generous PTO:Accrual starts at 25 days/year, to be used for vacations, sickness, holidays, and personal matters. Wellness Incentives:Up to $1,350/year in wellness incentives through our LiveWELL program. Parental Benefits:Six weeks paid birthing-mother maternity leave & four weeks paid parental leave for non-birthing parents. Retirement:Up to 7% employer-paid retirement contributions. How You'll Impact Patient Care: Your responsibilities may include, but are not limited to: Assumes responsibility for the day-to-day operations of the department including providing work direction, expertise, and guidance to the staff. Oversees the non-clinical laboratory operations, which may include phlebotomy, specimen management and/or waived laboratory testing. Actively participates in projects to meet strategic initiatives including implementation and development of quantitative outcomes. Monitors budget compliance. Analyzes laboratory fiscal needs, and departmental performance and takes action to address variances. Collaborates and implements performance improvement processes to optimize teammate engagement, and physician and patient satisfaction. Ensures quality, regulatory, accreditation, compliance and competency standards are met. Ensures compliance with current policies, procedures, and standardization and/or consolidation decisions. Coordinates orientation, training, and competency testing of staff and/or students. Maintains competency, as needed, in areas of responsibility. Serves as the primary resource for staff. Complies with the quality plan by implementing and monitoring quality indicators. Documents and implements corrective action as appropriate. Selects, coaches, and develops team. Sets clear expectations to inspire and motivate the team. Manages performance by recognizing achievement, providing feedback, and administering progressive discipline when necessary. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations. Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business. What You Will Need: High School diploma or equivalent. Typically requires 3 years of experience in laboratory services and operations. Nice To Have (Not Required): Demonstrated leadership skills including project management, decision making, delegation, team building, customer service, and conflict resolution. Ability to grow leaders through coaching, guidance, and development planning. Advanced knowledge of regulatory compliance, accrediting and licensing agency requirements. Current knowledge of medical and technical advancements to plan for future growth and development. Intermediate computer skills including knowledge and experience with laboratory information systems. Excellent organization and communication skills. Where You Will Work: Working in healthcare in Winston-Salem, North Carolina, is a rewarding and dynamic experience. This vibrant city is home to renowned healthcare institutions making it a hub for medical professionals and healthcare innovation. As a healthcare professional in Winston-Salem, you will have the opportunity to provide top-notch care to a diverse and engaged community. The healthcare industry here is characterized by a commitment to patient-centered care, cutting-edge medical research, and a collaborative spirit among healthcare providers. Winston-Salem offers a high quality of life with a cost of living that is lower than in many other major cities. You will find a thriving arts and culture scene, beautiful parks, and a keen sense of community. The city's commitment to healthcare extends beyond the hospital walls, with initiatives aimed at improving public health and wellness. Whether you are drawn to clinical care, research, or administration, working in healthcare in Winston-Salem, NC, allows you to be part of a healthcare environment that values excellence, compassion, and the well-being of the community. Join us in contributing to the health and vitality of Winston-Salem, where healthcare is not just a profession but a calling. Pay Range $30.15 - $45.25 Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care
Salary : $6 - $1,350