What are the responsibilities and job description for the Auto Detail Manager position at 2uauto?
About us
We provide professional mobile and in-shop auto detailing services in the Wichita Area. Detailing, paint correction and ceramic coating.
Skills/resources needed:
- Paint Correction (required)
- Detailing (required)
- Ceramic Coating (at least be willing to learn)
- PPF (at least be willing to learn)
- Insane attention to detail
- Reliable car to drive to mobile service jobs
- Be on time every time
- Being able to keep things organized, clean and tidy
- Ability to take feedback and stay calm under pressure
- Great communication with customers, employees and owners
- Lead by example
- Networking and talking shop at events like cars & coffee
- Desire to grow the company because it will benefit you via raises and bonuses
Your main responsibilities:
- Make sure each customer leaves as a raving fan of 2U AUTO
- Help owner establish growth goals and work to meet those targets.
- Ensure each car goes through the 2U AUTO treatment:
- Initial consultation and inspection with signed confirmation of service.
- Job is completed safely and thoroughly
- Signed job completion form and customer inspection.
- Train each detailer so they can be trusted to complete jobs perfectly on their own every time.
- Keep the shop stocked with needed supplies.
- Wash towels.
- Keep all equipment in working order and maintenance as needed.
- Complete mobile and in-shop services (80%)
- Help answer phone calls and text messages during your working hours and after if Jocelyn cannot answer.
- Make sure fleets are serviced according to their schedules and desires (Cargill, Cox, Saint Francis, FedEx)
- Make sure each job that comes through is assigned to a detailer and there are no accidental double bookings.
- Stay on top of inclement weather to move appointments into the shop or make sure the mobile jobs are somewhere with a covered area (rain) or garage (cold/hot).
- Making sure the detailers have everything they need to do their job.
- Keep the shop clean and organized according to the opening and closing duties.
- organizing the events and making sure you have the right amount of labor and plan ahead.
- Make sure all the team wear the uniform and have the appropriate marketing material and signage for mobile.
- Track technician’s hours on Connecteam to ensure we are paying them appropriately.
- Assist in providing ideas for organization to make the customer experience and detailer experience as good as possible.
Pay and incentives:
- Salary range: $40,000 - $50,000 starting depending on experience 96.5% of tips
- Paid Thanksgiving and Christmas Day
- 3 Paid Vacation or Sick Days
- Earn 5 paid vacation days on your 1 year anniversary with the company
- Earn 10 paid vacation days on your 2 year anniversary with the company
- If we have 300 5-Star reviews on Google by the end of 2025, you will receive $1,000
- We will consider helping pay a portion of a health plan for you (to be discussed)
- Profit based bonuses that can be discussed during your in person interview
- Raise every 12 months depending on your performance reviews
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- Flexible schedule
Schedule:
- Every weekend
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $40,000 - $50,000
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