What are the responsibilities and job description for the Customer Service Rep position at 3R Plumbing and Mechanical?
Are you helpful, communicative, and detail-oriented? Do you have a positive and upbeat demeanor? If YES, then a job as a full-time Customer Service Rep could be right for you! 3R Plumbing and Mechanical in Hanover, MA has an opening in our office for someone to speak with our customers and help them with their needs.
This position earns $18.00 - $30.00/hour and generally works a standard schedule from Monday - Friday, 7:30 am - 4:00 pm. Our fantastic benefits and perks include health and dental insurance, a 401(k) plan, paid time off (PTO), sick leave, enticing spiffs and commissions, an employee reward system, and a supportive work environment that fosters growth and development.
If you're a team player with a passion for customer service, we invite you to apply today!
QUALIFICATIONS
- Customer service experience
- Computer proficiency and experience with MS Word and Excel
A DAY IN THE LIFE OF A CUSTOMER SERVICE REP
In this role, you speak with customers, answer their questions, and leave a positive impression on every person who contacts our office. You answer incoming phone calls, schedule appointments, and inform potential customers about our services. When appropriate, you also follow up with customers to ensure they're happy with the work we perform and to encourage them to choose us again in the future.
ABOUT US
At 3R Plumbing and Mechanical, we're a tight-knit family of skilled professionals dedicated to providing top-notch plumbing and HVAC services. Our mission is clear: to offer dependable and cost-effective solutions to homeowners in Pembroke and beyond. We go beyond the typical employer-employee dynamic by fostering a workplace where our reward system, employee benefits, and company culture contribute to a fulfilling career. Joining 3R Plumbing and Mechanical means being part of a family-run and veteran-run business that's not just about pipes and systems but about creating a positive impact in our community.
ARE YOU READY TO JOIN US?
If you think this job is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. We're excited to meet you!
Salary : $18 - $30