What are the responsibilities and job description for the Customer Service position at 48 Bowl?
48 Bowl Inc. has been a staple in the Lincoln community for 23 years. Although our centers, better known as Hollywood Bowl & Parkway Lanes, have actually been open since the late 1950’s. We are locally owned and operated by people who love the sport of bowling and the recreational aspect of bowling for the Lincoln community. We are proud to offer Lincoln a place to come to have a good time and forget about their problems for a couple hours. That’s our goal!
We are building a team of selfless individuals who want to serve our community. We work together as a team to provide Genuine, Timely and Consistent Service to our customers. Our work environment is fast-paced and fun.
Job responsibilities include, but are not limited to:
greeting customers, guiding and interacting with customers in a friendly manner every shift, assigning lanes, making change, handing out shoes, operating both a computer point of sale system and our electronic scoring system, making change, cleaning tables of garbage and glassware and wiping down surfaces, returning bowling balls to their racks, cleaning spills, restocking bathrooms, bartending, taking customer food and drink orders, delivering orders.
Technical Skills:
- Attention to detail
- Attention to customers
- Problem solving
Communication Skills:
- Greeting & guiding customers
- Communication with team members
- Communication with management team
Other Skills:
- Willingness to learn
- Willingness to grow
- Reliable & Responsible
Benefits Include:
- Discounted meals
- Free softdrinks
- Free bowling
- Paid time off (for FT team members)
We are currently looking for part time team members. We have daytime hours available and evening hours available.