Desktop Support Guru

Savi Gurus is currently seeking an IT Desktop Support Analyst to assist with our client's technical support team. This role will focus on supporting day-to-day troubleshooting, conducting technical knowledge transfer and maintaining clear technical documentation, all aligned with ITIL best practices.
Ideal candidates should have:

• Experience with workstation patching, endpoint management, and incident resolution workflows
• Strong working knowledge of Microsoft Intune, ManageEngine, and cloud-based tools/platforms (e.g., Azure, M365)
• Familiarity with ITSM/ticketing platforms such as ServiceNow, EasyVista, or BMC Remedy
• Ability to document support procedures, write technical guides, and maintain knowledge base content
• Background in Technical Support and or leading an IT Support Team
• 4 years of IT supervision or lead support role
  

If you're passionate about helping others with your technical skills and thrive in a dynamic environment, we’d love to have you on our team. Apply today and be part of a client-culture focused on continuous learning and improvement.
Savi Gurus is a fast-growing St. Louis-based business and technology consulting firm. We hire consultants to keep. We're not turning and burning our folks. Join us and become One of the Savi Gs.
** Only applicants who are legally authorized to work in the US and not represented by anyone else will be considered. This position requires the consultant to be at the client site. This person needs to be able to do that without incurring travel expenses. Savi Gurus does not provide any work authorization sponsorship, or any assistance in securing, maintaining or extending work authorization. **

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