What are the responsibilities and job description for the Director of Event Services position at A Hiring Company?
SUMMARY
Oversee the successful execution of all Non-Fair events by coordinating venue preparation, ensuring buildings and surrounding areas are impeccably clean, and guaranteeing timely access for guests at scheduled show times.
KEY RESPONSIBILITIES:
Drive operational excellence in maintaining a high level of standards for shows on a daily basis, including ensuring clean buildings and areas before/during/after shows, setting up and preparing for shows, identifying and correcting any facility problems that need to be addressed.
Build greater awareness and strengthen communication on facility events with the general public, vendors, management, and other public officials.
Manage the staff's projects/workload by assigning and prioritizing work, preparing project lists, holding staff meetings, and resolving any procedural, operational, and/or other work-related problems. Ensure all payroll approvals and needs are met.
Facilitate and review the work of indirect reports and temporary staff to ensure compliance with standard operating procedures are met.
Support and continually enhance the learning and growth of the Event Services team.
Ensure high performance and success by having the right people with the right skills in the right places.
Increase quality of all work related conditions, objects, and equipment by inspecting and monitoring conditions and operations to determine proper compliance requirements with prescribed operating and safety guidelines or other industry standards and regulations.
Support team with additional needs in delivering materials or supplies through various transportation means such as operating a car, van, forklift, pickup truck or other FSFA vehicle.
Maintain the cleanliness of restrooms by working with and providing direction to the Janitorial department and contractors.
Represent the department by attending and conducting safety training to support and increase all safety measures.
Work closely, manage and direct all ES Supervisors, Crew leaders, ES Technicians, and Janitorial Staff.
LEADERSHIP/SUPERVISORY RESPONSIBILITIES:
Directly supervises 5-15 employees. Performs supervisory responsibilities by managing and allocating employee resources in accordance with company policies, applicable laws and company initiatives/goals. Responsibilities include interviewing, hiring, training and developing employees; planning, assigning, and directing work (including scheduling); appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Acts as a change agent, and develops a high-performing team in the spirit of exceptional service to all internal and external partners.
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