Lifestyle Director

Position Summary:

Primary responsibilities are centered on strategic planning and marketing of all resident programs within the Ovation at Meridian Active Adult HOA Community. Ovation at Meridian is a new active adult community which consists of a clubhouse, and expansive outdoor event space, sport courts, and a putting course. The community build-out will be 780 homes. The lifestyle director will be responsible for big picture thinking backed by a focus on the tactical aspect of planning events and activities such as: Recreational, social, travel, cultural, educational and entertainment.

Position Responsibilities:

• Partners with the Community Manager to identify, coordinate and market all community events, programs and services.
• Coordinate the development of content, branding, distribution, and other necessary information related to Association newsletters, social media, website or other lifestyle public relations and marketing publications as assigned.
• Oversee support staff and facilitators to ensure facilities, events, rentals, classes and customer service meets the needs of the residents.
• Develop an active volunteer program among residents, solicit input and involvement from residents to stimulate awareness and participation.
• Work with residents to assist in the establishment of interest groups.
• Secure all entertainment, food, decorations, and items necessary to carryout events and activities.
• Oversee the operation and management of the membership desk as applicable to ensure adequate staffing, policy and procedure implementation and administration, asset control and required documentation.
• Attend Board, club and committee meetings and lead the Activities Committee in conjunction with the Board Liaison.
• Assess overall success of events through event surveys and evaluations.
• Perform other duties as directed.

Knowledge, Skills and Abilities:

• Ability to design and coordinate programs that enrich the quality of life and enhance the vibrancy and overall experience of living within an HOA Community.
• Effective and dynamic public speaking skills.
• Effective interpersonal and communication skills paired with high energy, initiative, and enthusiasm.
• Computer proficiency with respect to Microsoft Office Suite, database software, internet and website portals, point of sale system, registration processes, policies and procedures, equipment, material and products, etc.
• Ability to lead people and get results through others.
• Ability to interact and work positively and effectively with staff, volunteers and board members at all levels.
• Ability to organize and manage multiple priorities and meet deadlines.
• Ability to multi-task with frequent interruptions, changes and delays while remaining focused.
• Ability to problem solve exercising good judgment and decision making.
• Ability to adapt and adjust to change.

Physical Demands & Work Environment:

• Position involves sitting, standing, and movement throughout the day.
• Must be able to set up and break down events as needed.
• Utilizing a computer in an office setting.
• Capable of working extended hours, to include evenings, weekends and holidays.
• This position will alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.

Experience

• 3 year(s): High school diploma or GED and three (3) years of full time, paid, professional experience coordinating and promoting recreational activities and programs, volunteer programs and/or fund raising events. Must be capable of working a varied schedule of extended hours to include evenings, weekend and holidays based on community events and other needs in accordance with this position.

• 2 year(s): Bachelor’s degree in recreation, hospitality, communication or related field and two (2) years of full time, paid, professional experience coordinating and promoting recreational activities and programs, volunteer programs and/or fund raising events.Prior experience with Homeowner’s Association programs.An equivalent combination of education and/or experience can be substituted for the minimum requirements on a year-for-year basis.

Education

• High School or better

• Bachelors or better in Leisure Management or related field

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Leader: Inspires teammates to follow them
• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Self-Starter: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization