What are the responsibilities and job description for the Transfer Coordinator position at AAM1?
Position Summary:
Primarily responsible for conducting the transfer of ownership of homeowners by managing the incoming deeds, escrow checks, and invoice/payment coupons.
Position Responsibilities:
- Provides direct support to buying homeowners after close of escrow.
- Partners with the Department Manager to ensure properties in need of transference are completed within deadlines.
- Manages Builder to Owner and Resale files.
- Transfers ownership within accounting database by utilizing recorded deed.
- Sets up accounts for new owners.
- Generates new homeowner invoices/payment coupons.
- Processes ledger adjustments on trustee’s deeds, quit claim deeds, agreement for sales, etc.
- Ensures all necessary information is present through internet and title company research.
- Maintains strict adherence to community and company deadlines.
- Provides customer service to homeowners and title companies.
- Notifies community managers and legal department of trustee’s deeds, fines and high account balances.
- Processes check requests to reimburse AAM for transfer fees and homeowners for overpayments.
- Assists Department Manager by updating procedures for the position when needed.
- Performs other related duties as directed.
Physical Demands & Work Environment:
- Sitting in an office setting utilizing a computer and other office equipment.
- May be required to lift boxes, fill paper trays, and other minor physical tasks.
Experience
Required- 2 year(s): High school diploma or GED and two (2) years of experience working in an administrative support role with heavy data entry experience in a fast paced environment.
- 2 year(s): High school diploma or GED and two (2) years of experience in the Mortgage, Real Estate or Title industry. General knowledge of the HOA industry and the homeownership transfer process, Homeowner association billing, residential real estate escrow closings and billing account reconciliation.
Education
Required- High School or better
Behaviors
Preferred- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Goal Completion: Inspired to perform well by the completion of tasks
- Self-Starter: Inspired to perform without outside help
Outbound Phone Transfer Agent
Education at Work -
Tempe, AZ
