What are the responsibilities and job description for the Production Technician position at ABCOM TECHNOLOGY GROUP?
SmartSource®, an ABCOM Technology Group company, has more than 35 years of experience serving clients' business technology needs in the events, staffing, legal, government, finance, education, entertainment, and meeting production industries. The company provides service throughout North America through its fully staffed and equipped offices in major metropolitan markets. SmartSource draws from its extensive inventory of IT, AV, and interactive technologies to deliver solutions as varied as computers for contract staff, office equipment for temporary spaces, or multi-story video walls for trade shows and events. The SmartSource team is passionate about leveraging its expertise to empower clients to excel.
SmartSource will afford you an exciting career opportunity. We offer a fast-paced and dynamic work environment. Most importantly, you will be provided the support and environment to excel and succeed with an industry leading company. If you are enthusiastic, highly motivated and looking for a great opportunity, we encourage you to apply today.
Job Summary:
As a Production Technician with SmartSource your primary responsibility will be to plan, organize, and execute activities required to QC, prep, and stage customer AV orders for delivery. You will work closely with Project Managers, and other cross-functional team members to ensure orders are prepped and configured to the customer’s requirements. Additional responsibilities include software imaging, configuring, and testing of computers and laptops, laser printers, IT related equipment, large display monitors, along with other tradeshow equipment.
Responsibilities:
- Preparation of all Audio Visual product technology for rental orders. Including Shure Wireless Microphone systems, JBL Audio Systems, Panasonic Projection Systems, Stumpfl Projection Surfaces, Yamaha and Allen & Heath consoles, and Analog Way and Barco processors, GrandMA, HOG consoles, Martin and Colorado Fixtures.
- Work with Project Managers, Solutions Architects, and Field Technicians on proper order configuration and requirements.
- Quality control of inbound Audio Visual product technology checking for damages, test, clean, and return stock to designated area.
- Accurately record and report quality compliance related issues in ERP system.
- Ensure accurate recording of inventory transactions in ERP.
- Assist in training other members of technical staff.
- Maintain physical organization of AV product group stock in warehouse.
- Maintain clean and organized AV testing areas.
- Support Production Supervisor in day-to-day functions as directed.
Requirements:
- 3 years of direct hands-on experience with AV equipment.
- Adept in the setup, QC, troubleshooting, and operating of AV equipment.
- Ability to think and work independently and as a member of a team.
- Ability to meet deadlines and manage stress effectively in high-pressure situations.
- A desire to continually improve performance and take it to the next level.
- Ability to work evenings and weekends as needed.
- Ability to load/unload company vehicles for transport to rental equipment to and from events.
- A clean driving record and the ability to drive company vehicles.
SmartSource is an equal opportunity/affirmative action employer. SmartSource does not discriminate on the basis of race, color, religion, gender (including non-binary/third gender), transgender, gender identity or expression, sexual orientation or affectional preference, national origin, citizenship, age, disability, status as a protected veteran, military status, marital status, or status in any group or class protected by applicable federal, state, or local law. SmartSource makes reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act, Rehabilitation Act, and applicable state and local laws.