What are the responsibilities and job description for the Contact Center Representative position at Abri Credit Union?
Do you have recent Call Center experience? Are you a people person? Are you solution-oriented and able to troubleshoot situations? Do you want to be a high impact contributor? Are you articulate and skilled with telephone conversations? Do you consider yourself to be outgoing and an influencer? Do you enjoy having a broad knowledge of many products and services?
At Abri Credit Union (not-for-profit community banking), we work to make banking an easier, better experience for customers. We have fun at work. Our dress code is relaxed, business casual.
A day in the life as a "Call Center Representative" includes researching and resolving account inquiries, monitoring and maintaining online services including e-statements and online banking, processing regular reports, working with team members in other departments, distributing online loan applications, and cross selling credit union products and services.
You will work a full time schedule within the Call Center hours of Monday through Friday, 8:00 am to 6:00 pm and Saturday, 9:00 am to 1:00 pm.
Are you ready to join our team? Our process is pretty simple; just complete part one of our online application.
