What are the responsibilities and job description for the Dispatcher position at Academy Express?
As a Dispatcher at Academy Bus, you will join a cross-functional team, keeping the lines of communication open between its employees and customers. This role provides an opportunity for growth within the largest privately owned and operated transportation company in the U.S.
** This position is located at our new Hackensack, NJ location **
** Supporting local public transit routes in Bergen and Passaic County **
This role provides an opportunity for growth within the largest privately owned and operated transportation company in the U.S.
Requirements:
- At least 1 year of scheduling or operations experience
- Must be available to work a flexible schedule which may include some nights and weekends
- MS Outlook and Excel
Responsibilities:
- Review schedules and requests
- Monitor service performance
- Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations
Desired Qualities:
- Ability to manage in a fast paced, high change work environment
- Solid internal and external customer service skills
- Organized, analytical and drive for results
- Instinct for process improvement
Health Insurance and Benefits Offered Include:
- Medical, Dental, Vision, Prescription and Life insurance
- Supplemental coverages
- 401K plan
Academy is an Equal Opportunity Employer