What are the responsibilities and job description for the Quality Engineer position at Actalent?
Description:
- Resident Quality / Customer Satisfaction Engineer located at customer facility.
- Acts as liaison and first point of contact to assist with mitigating risk and addressing quality concerns with Aptiv products. Provides information relevant to New Products & New processes
- Work with team to implement cost reduction initiatives where applicable
- Provide suggestions / solution plan to internal functions for customer problem solving
- Track Customer complaints (WFCC –formal as well as Informal)
- Closely follow up on open issue corrective actions (WFCC and Informal) to ensure they are implemented and effective. Provide necessary information to internal functions for continuous improvement
- Establish and maintain a tracker to monitor quality improvement performance (WFCC and Inf)
- Provide technical expertise to customer whenever necessary and ensure the customer is effectively handling Aptiv products in their processes
- Understand and follow all relevant Enterprise Operating System (EOS) policies/processes/procedures and provide monthly report feedback to customer
- Participate as part of the vehicle assembly plant “Quality Team” including fostering communication and building strong relationships with customer to improve customer satisfaction level
- Coordinate in-Plant coverage for prototypes, pilots runs, special runs and new model year start-up
- Follow up with their plant contacts and ensure that 8Ds are send to the plants on time.
- Representatives should participate with STA & VRT during investigation of emerging ECB with potential supplier manufacturing contribution.
- For warranty returns through the assembly plant, representatives should facilitate warranty parts shipment to the supplier and follow up daily to ensure parts have been delivered.
- Follow up with the supplier plant contacts and ensure that extraordinary actions / 8Ds are send to the plants on time.
- Representatives should be familiar with all open BSAQ projects & follow up with the Resident STA, PVT Engineer, or VRT team to ensure the BSAQ projects are up to date.
- Representatives should get to know their VRT Leader & VRT team members, &
- Understand where & when the VRT meetings take place
- Communicates effectively and quickly when plant Quality Concern Notifications (QCNs) are issued
- Ability to present status of issue resolution to plant management team
- Understands whether supplier is design responsible.
- Participates with Incoming Quality and PVT during investigation of emerging quality concerns
- Follow up daily to ensure the defective parts that were returned to the supplier plant have been delivered
Skills:
wiring harnesses, assembly, Supplier quality, Quality engineering, root cause analysis, cad
Additional Skills & Qualifications:
- BS Engineering Degree or equivalent STEM Major
- Proficient Microsoft Office Skills
- Excellent Organization Skills
- Excellent Communication Skills
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
Salary : $35 - $37