Pizza Associate (Part Time, Flexible Schedule)

Background
Adams’ reputation is based on quality products priced competitively It is also known for its friendly shopping and working environment, and excellent customer service.

General Purpose

The Pizza Shop Associate I provides customer-friendly service to our valuable customers and provides the quality products that Adams is known for. This means fulfilling customer requests, filling and rotating the case, keeping the department clean, and being the final line for quality control in the department.

FLSA Status: Non-exempt

Reports to: Pizza Shop Manager, Supervisor

Principle Responsibilities

• Ensure that customers receive the best customer service by providing friendly, polite, and knowledgeable service
• Greet customers personally and thank them appreciatively for shopping at Adams
• Rotate products to keep older product in front and stock cases, making sure each package is correctly labeled and there are no empty spaces
• Alert manager when an item is running low in the case
• Refill products according to freshness guidelines
• Be the final line for quality control: look for packaging issues, sell-by dates, and be vigilant about quality and presentation of all products put into the case
• Receive and put away deliveries; check weights for accuracy and match inventory to bill
• If assigned, prepare all raw materials required for cooking such as cutting all vegetables and preparing dough
• Take customer orders both in person and on the phone
• Clean cases, including wiping shelves and keeping glass clean at all times
• Clean dishes and equipment used and put them away once dry
• Keep all areas of the department clean and organized, including sales floor, counters, cases, coolers, preparation, and production areas
• When a customer needs assistance, give the customer priority over the task at hand
• Complete opening and closing checklists

Physical Requirements

• Consistently lift and move 50 pounds
• Stand for duration of shift
• Climb up and down a stepstool, stepladder, and ladder
• Use hands, wrists, fingers and arms for duration of shift
• Use the compactor and cardboard crusher for disposing of garbage and recycling

Knowledge, Skills & Abilities

• Communicate clearly with customers and co-workers
• Employees are our internal customers; treat them with the same courtesy and respect as our external customers
• Must work efficiently and at a productive pace per department needs
• Must be able to work scheduled shift
• Follow all department safety policies and procedures
• Be able to concentrate on tasks in order to avoid injury and waste of product
• Be knowledgeable about Adams product – recommend cooking methods and ideas to customers by exploring customer preferences and advocating Adams product

Disclaimer

The above statements are intended to describe the general responsibilities of this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required for this position. It is understood that these responsibilities are subject to the needs of the business and therefore subject to change. I understand that other responsibilities may be required. I understand and confirm that I am able to carry out the duties of this position.