Organizational Change Management Analyst

Organizational Change Management Analyst / Readiness Liaison12 month contract

Onsite Four times a month in Boston, MA

The Organizational Change Management (OCM) Analyst/Readiness Liaison is a change management practitioner responsible for preparing agencies for the rollout of a new financial solution. This role involves assessing the readiness of agencies to adopt changing business practices and providing support throughout the transition.

There will be 8-12 Readiness Liaisons working as change management analysts, each assigned to multiple agencies grouped logically by organizational structure or business function (e.g., federal grants management or vendor management). Each Liaison will be responsible for one or more of these groups.

The ideal candidate must have a strong understanding of change management principles, processes, methodologies, and tools, as well as excellent organizational, analytical, and communication skills. They should be able to motivate others and build trusted relationships with agency staff.

Responsibilities

• Clearly articulate the vision and rationale of the financial transformation program to agency managers and end-users, promoting understanding and adoption of new processes.
• Promote the adoption of enterprise functionality supported by the new financial solution, guiding agencies through changes in policy and procedure.
• Maintain readiness checklists including tasks like user training, system access, and technical setup.
• Track agency-specific technical tasks required for go-live, such as interface integrations, data queries, and system reports.
• Collaborate with the technical workstream to establish a repeatable process for identifying and provisioning user security roles.
• Ensure timely and effective communication with diverse audiences, including providing updates and receiving feedback.
  
  

Specific Duties

• Evaluate the impact of process changes by collaborating with functional teams, system integrators, and vendors.
• Contribute to the development of a readiness engagement plan, including schedules and identification of resources and barriers.
• Identify and support a team of agency champions to lead organizational preparedness.
• Design and deliver change readiness assessments, analyze the results, and update rollout strategies accordingly.
• Facilitate stakeholder meetings, training, and educational sessions; track participation and provide coaching as needed.
• Conduct structured readiness interviews to evaluate preparedness.
• Develop agency-specific readiness plans covering communications, operations, technical needs, and user training.
• Report on status, challenges, risks, and propose mitigations.
• Maintain strong relationships with program staff, agency personnel, and stakeholders.
• Provide post-implementation support and risk mitigation in collaboration with agency champions.
  
  

Required Skills

• Experience with large-scale transformation initiatives and preparing users for technology changes.
• Strong relationship-building and influencing skills across all organizational levels.
• Business acumen and awareness of organizational challenges.
• Excellent communication, facilitation, and active listening skills.
• Proven ability to transition from “as-is” to “to-be” processes.
• Experience using Visio for process mapping.
• Proficiency with MS Word, Excel, PowerPoint, Outlook.
• Self-starter with a proactive mindset and ability to manage tasks independently.
• Ability to travel to various agency locations as needed.
  
  

Preferred Skills

• Basic understanding of financial business processes in large public or private sector organizations, including:
• Chart of Accounts
• GAAP Reporting
• Federal Grants Management
• Project Management
• Asset and Inventory Tracking
• Procurement and Contracting
• Billing and Accounts Receivable
• Data Reporting and Analytics
  
  

Minimum Requirements

• Bachelor’s degree in a related field.
• 3-5 years of experience in change management within large organizations.
  
  

Work Environment

This role follows a hybrid work model with a combination of remote and in-office work. Occasional on-site presence may be required during onboarding, training, or project milestones. Employees must be available for on-site work on short notice if needed. The work schedule is Monday through Friday, 7.5 hours per day (37.5 hours per week). Some overtime, night, or weekend work may be required, depending on project needs.

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About Advantage Technical

With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing – delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit AdvantageTechnical.com.

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