Consumer Access Specialist

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Mon-Thurs 10a-8:30p

Shift : Full Time

Location : 9395 Crown Crest Blvd, Parker Colorado 80138

The community you’ll be caring for:

AdventHealth Parker is a Level II Trauma Center that serves our community by providing excellent, community-focused health care. Since we opened our doors in 2004, we have grown into a regional medical center. In 2017, we received the designation of a Magnet Recognized Hospital. In 2018, we became one of the only five hospitals in the nation, and the only hospital in Colorado, to receive Joint Commission Certification for Bariatrics. We have 170 Licensed beds, 23 Emergency Department private rooms, and 13 surgical suites.

The role you’ll contribute:

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains

pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services,

performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required.

Maintains a close working relationship with clinical partners to ensure continual open communication

between clinical, ancillary and patient access departments. Actively participates in extending exemplary

service to both internal and external customers and accepts responsibility in maintaining relationships that

are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.

2/28/22

The value you’ll bring to the team:

• Proactively seeks assistance to improve any responsibilities assigned to their role

• Accountable for maintaining a working relationship with clinical partners to ensure open

communications between clinical, ancillary, and patient access departments, which enhances the

patient experience

• Provides timely and continual coverage of assigned work area in order to offer prompt patient service

and availability for all clinical partner registration needs. Arranges relief coverage during extended

time away from assigned registration area

• Meets and exceeds productivity standards determined by department leadership

• Meets attendance and punctuality requirements. Maintains schedule flexibility to meet department

needs. Exhibits effective time management skills by monitoring time and attendance to limit use of

unauthorized overtime

• If applicable to facility, provides coverage for PBX (Switchboard) as need.

The expertise and experiences you’ll need to succeed:

Minimum qualifications :

High School Grad or Equiv and 1 years’ experience

Preferred qualifications:

One year of relevant healthcare experience

Prior collections experience

One year of customer service experience

One year of direct Patient Access experience

Associate's degree

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Patient Financial Services

Organization: AdventHealth Parker

Schedule: Full-time

Shift: 1 - Day

Req ID: 24007044

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.