What are the responsibilities and job description for the Customer Quality Engineer (H/F) - MAG AEROSPACE INDUSTRIES, LLC position at AEROCONTACT?
Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 100 000 collaborateurs pour un chiffre d'affaires de 27,3 milliards d'euros en 2024, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran est la 2ème entreprise du secteur aéronautique et défense du classement « World's Best Companies 2024 » du magazine TIME. Safran Cabin conçoit, certifie, et fabrique les intérieurs de cabines complets, les systèmes et les equipements les plus innovants du secteur pour offrir à ses clients du monde entier une image de marque distinctive et une expérience passagers sûre et confortable.
Mission description
POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world. We trust our employees to bring bold ideas to build the future of aerospace together, contributing to our ranking by TIME as the leading Aerospace & Defense company on the 2023 World's Best Companies list (#59 on the full list). Join our team and become part of the group that's making amazing things happen on the ground and in the skies. Together, we'll proudly step back and say, We did that." In the role of Customer Quality Engineer you'll play a pivotal part on our Engineering team The Customer Quality Engineer (CQE) supports the Quality organization and acts as the primary quality interface with one or more customers. The individual in this position serves as a primary contact focal, facilitating customer corrective actions and driving process improvements across the WWS site. This individual will also serve on the internal audit team assessing processes to determine adequacy and effectiveness of the existing control environment and identifying opportunities for improvement.
Competencies To perform the job successfully, an individual should demonstrate the following competencies: Visionary Leadership - Displays passion and optimism; Inspires respect and trust; mobilizes others to fulfill the quality and company vision; provides vision and inspiration to peers and subordinates. Teamwork - Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. Analytical - Synthesizes complex or diverse information skillfully; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Works well in group problem solving situations. Interpersonal Skills - Approaches others in a tactful manner; Reacts well under pressure; Focuses on solving and prevention, not blaming; Maintains quality focus yet listens to others to assure success. Communication Skills - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information, technical requirements and regulatory guidance. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Aligns work with strategic goals. Education and/or Experience - Bachelor's degree in Engineering, Master's preferred, with a preferred concentration in Manufacturing operations and environments, plus five to seven years' related experience and/or training. Current knowledge of aerospace industry standard regulatory requirements. Computer Skills - To perform this job successfully, an individual should have knowledge of statistical tools and the complete Microsoft suite of applications. Certificates, Licenses, Registrations - CQE, CQA, CQM, Green/Black-Belt, or other similar professional certification highly desired.
Mission description
POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; it's a passion. There's the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world. We trust our employees to bring bold ideas to build the future of aerospace together, contributing to our ranking by TIME as the leading Aerospace & Defense company on the 2023 World's Best Companies list (#59 on the full list). Join our team and become part of the group that's making amazing things happen on the ground and in the skies. Together, we'll proudly step back and say, We did that." In the role of Customer Quality Engineer you'll play a pivotal part on our Engineering team The Customer Quality Engineer (CQE) supports the Quality organization and acts as the primary quality interface with one or more customers. The individual in this position serves as a primary contact focal, facilitating customer corrective actions and driving process improvements across the WWS site. This individual will also serve on the internal audit team assessing processes to determine adequacy and effectiveness of the existing control environment and identifying opportunities for improvement.
Competencies To perform the job successfully, an individual should demonstrate the following competencies: Visionary Leadership - Displays passion and optimism; Inspires respect and trust; mobilizes others to fulfill the quality and company vision; provides vision and inspiration to peers and subordinates. Teamwork - Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. Analytical - Synthesizes complex or diverse information skillfully; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Works well in group problem solving situations. Interpersonal Skills - Approaches others in a tactful manner; Reacts well under pressure; Focuses on solving and prevention, not blaming; Maintains quality focus yet listens to others to assure success. Communication Skills - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information, technical requirements and regulatory guidance. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Aligns work with strategic goals. Education and/or Experience - Bachelor's degree in Engineering, Master's preferred, with a preferred concentration in Manufacturing operations and environments, plus five to seven years' related experience and/or training. Current knowledge of aerospace industry standard regulatory requirements. Computer Skills - To perform this job successfully, an individual should have knowledge of statistical tools and the complete Microsoft suite of applications. Certificates, Licenses, Registrations - CQE, CQA, CQM, Green/Black-Belt, or other similar professional certification highly desired.
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