What are the responsibilities and job description for the Scheduling Coordinator position at Affirmed Home Care?
With over 40 years of healthcare experience, Affirmed Home Care is dedicated to the finest quality of care. Focused on the needs and preferences of the client, we strive to deliver compassionate client centered care. Affirmed home care is a private pay concierge licensed Home Care agency.
Here at Affirmed Home Care, we are looking for a self-motivated, team-oriented individual, with professional communication skills that is eager to work in the Healthcare Staffing industry as a Scheduling Coordinator for a concierge licensed Home Care agency.
*The desired candidate MUST have home care scheduling or coordinating experience. Only qualified candidates will be contacted.
The rate is highly competitive and based on experience.
The Scheduling Coordinator will collaborate with all levels of management on a regular basis and proactively identify current/future hiring needs. The position would also involve coordination and scheduling caregivers and nurses for shifts.
Knowledge of transportation routes and all counties in NJ is required.
Responsibilities of the Position:
- Responsible for the coordination of client visits, maintenance, and upkeep of scheduling record
- Communicate scheduling changes between office and field staff accurately and on a timely basis.
- Act as a liaison between clients and scheduled staff to communicate changes and needs.
- Paid On-call rotations.
- Deliver superior customer service to clients and field staff to ensure quality home health care service is provided.
- Focus on managing the coordination of client services and emergent scheduling issues.
- Build lasting relationships with clients, referral sources, payers, and community organizations.
- Manage caseload while proactively growing it by adapting to strategic initiatives set by management.
- Provide recommendations to management for improved results based on current business trends and feedback.
- Perform other duties as assigned by the supervisor.
Skills:
Organizational skills, Phone Skills, People Skills, Supports Diversity, Results Driven, Professionalism, Organization, Project Management, Judgment
Qualifications:
- Associate’s Degree, Bachelor’s Degree Preferred or equivalent experience
- Home Care scheduling experience is required
- Microsoft Office Proficiency (Word, Excel, Outlook)
Salary : $22 - $26
