What are the responsibilities and job description for the Scheduling Coordinator position at Affirmed Home Care?
Affirmed Home Care is a leading concierge, private-pay home care company dedicated to providing exceptional care services to our clients. We prioritize the well-being of our clients and their families by delivering personalized, high-quality care in the comfort of their homes. We are currently seeking a highly dependable and enthusiastic Scheduling Coordinator to join our Westchester Branch.
The Scheduling Coordinator will be responsible for efficiently scheduling caregivers to ensure timely and effective delivery of home care services to our clients. This role requires strong communication skills, the ability to manage scheduling software, and a proactive approach to resolving scheduling conflicts while maintaining high standards of client care.
Key Responsibilities:
- Coordinate and assign caregivers to client visits and shifts based on client needs and caregiver availability.
- Maintain and update caregiver schedules in the scheduling software/system.
- Handle scheduling requests, changes, and emergencies promptly and effectively.
- Serve as the primary point of contact for caregivers regarding scheduling inquiries and updates.
- Communicate schedule changes and updates to caregivers and clients in a clear and timely manner.
- Address and resolve scheduling conflicts and issues in collaboration with the senior scheduling coordinator or management.
- Ensure accurate and up-to-date documentation of caregiver assignments and client schedules.
- Provide support to caregivers regarding scheduling-related inquiries and issues.
Qualifications:
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- Minimum of 1-2 years of experience in scheduling coordination, preferably in a home care or healthcare setting.
- Experience with scheduling software and proficiency in MS Office Suite.
- Authorization to work in the US and up-to-date COVID-19 vaccination required.
Why Join Affirmed Home Care?
- Competitive Salary: We offer a salary that reflects your skills and experience, ensuring that you are rewarded for your contributions. **Posted salary is negotiable based on experience!**
- Paid Time Off: Enjoy a generous paid time off policy that helps you maintain a healthy work-life balance.
- Full Health Benefits: Comprehensive health, dental, and vision insurance plans to support your overall well-being.
- 401(k) Opportunity: Plan for your future with our 401(k) retirement savings plan, including company match.
- Professional Growth: We are committed to your career development, offering opportunities for continuous learning and advancement within the company.
- Supportive Environment: Join a team that values collaboration, compassion, and excellence in care.
Affirmed Home Care is an equal opportunity employer and welcomes applications from all qualified.
