What are the responsibilities and job description for the MAINTENANCE TECHNICIAN position at Affordable Housing Alliance?
Job Description
JOB SUMMARY:
The Maintenance Technician (“MT”) will have responsibilities for the maintenance and repair of an apartment development(s) which may consist of multiple buildings or a single structure. The MT will ensure their assigned apartment development(s) is maintained to company and industry standards of excellence. The MT will work with commitment to maintain a clean, well-maintained property and the mechanical systems which are a part of the development(s). The MT will be available for emergency calls and responsive to safety matters.
The MT will provide excellent customer service to resident’s thus encouraging long-term retention.
ESSENTIAL FUNCTIONS/DUTIES:
JOB SUMMARY:
The Maintenance Technician (“MT”) will have responsibilities for the maintenance and repair of an apartment development(s) which may consist of multiple buildings or a single structure. The MT will ensure their assigned apartment development(s) is maintained to company and industry standards of excellence. The MT will work with commitment to maintain a clean, well-maintained property and the mechanical systems which are a part of the development(s). The MT will be available for emergency calls and responsive to safety matters.
The MT will provide excellent customer service to resident’s thus encouraging long-term retention.
ESSENTIAL FUNCTIONS/DUTIES:
- Effectively manage the unit make-ready program to company standards which is 5 business days
- Work collaboratively with the Lead Maintenance Tech, Property Managers and the Director of Property Management to successfully complete apartment unit inspections for both move-ins and move-outs, to include preparing estimates of damages
- Follow the company Risk Management directives to maintain a safe property environment
- Make repairs and perform proper Preventative Maintenance to company, industry and building codes standards
- Seek support from the Lead Maintenance Tech or Director of Property Management before proceeding with unfamiliar measures such as contacting vendors or contractors for non-routine repairs or replacements
- Remove snow from sidewalks, entry areas and portions of parking lots with company approved materials and following company procedures which includes maintaining a professional snow log
- Ensure all preventative maintenance processes are completed following the proper manufacturer guidance and warranty standards
- Maintain common areas in a professional manner and inspect the property and its grounds daily, solving for problems
- Proactively manage to avoid surprises by maintaining the property to “inspection level” every day
- Provide meaningful input to the capital planning process, budget process and examine expenditures for cost savings and efficiencies – share best practices with colleagues
- Work orders, preventive maintenance and apartment turnovers are to be completed within company policy and appropriate timeframes while showing great customer service
- Deliver customer service, professionalism, safe work practices, effective property inspections, and follow all Fair Housing and Risk Management initiatives
- Ensure property is prepared to excel at all property inspections, including Agency and REAC without the need for surges in staffing or spending
- Serve as a role model, mentor, coach and trusted resource to field staff and residents
- Complete Unit by Units inspections along with Property Managers bi-annually
- Assist with the Supportive Services program so that it is successful
- High School Diploma / GED (technical training certifications a plus)
- Minimum of (2) two to (4) four years of property maintenance responsibilities, or similar experience
- Ability to work flexible hours and at property locations within or near transitional neighborhoods
- Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties)
- Ability to climb stairs, take elevators, bend, squat and reach overhead, and meet standard mobility and lifting for tasks typically associated with property maintenance
- Requires a valid driver’s license, an insured vehicle and the ability to travel (between properties).
Maintenance Technician
Five Star Senior Living -
Lakewood, NJ