What are the responsibilities and job description for the Lead Case Manager position at Agape Network Inc?
Lead Case Manager
Why would you love working at Agape?
We are a faith based non-profit organization dedicated to restoring individuals and families to psychological, social, physical, and Spiritual health. You will be working with a team of passionate professionals eager to provide you with the necessary tools and knowledge to succeed and build your career.
Do you enjoy providing support and guiding people? Would you like to use your experience and knowledge to make a difference in the life of those in need? The Lead Case Manager will be responsible to receive case manager’s documentation on a weekly basis in order to review, approve and process services for billing and payment to rendering provider.
Benefits Highlights
Balance: Competitive compensation and benefit package that includes two weeks of paid Vacation and PTO plan 11 paid Holidays, life plan, legal assistance; 403b and more.
Development: Leadership development, personal and professional growth.
Culture: Loved and faith-based mission, respect to diversity; going through expansion and growth
Essential Duties and Responsibilities:
- Review progress notes from case managers assigned to lead case manager on a daily basis.
- Monitor and review the completion of all CM assessments and paperwork such as service plans, service plan reviews, case notes at the time requested in the Medicaid manual.
- Complete Employee Performance Report on a weekly basis and submit to immediate supervisor.
- Provides training, consultation, and problem-solving assistance to Case Managers.
- Consults with Case Managers on difficult cases and provides a second opinion, expertise and problem-solving assistance.
- Must work alongside CM and Access Specialist to facilitate benefit applications.
- Must monitor CM productivity on a weekly basis to ensure CM is meeting productivity.
- Perform other related duties as assigned by Case Manager Supervisor
Who we are:
Since 1981 we have been transforming the life of thousands. We are looking to continue helping more members of our community. We are now expanding and looking to build a bigger and stronger team of empathetic and caring mental health professionals.
Education and/or Experience:
- Bachelor’s degree in Psychology, social work, mental health or related field.
- Internal applicants must be employed at Agape Network as a Case manager for at least 3 months and have satisfactory evaluations.
Our Mission is to “Restore individuals and families to psychological, social, physical, and Spiritual health.”
Agape Network is an Equal Opportunity Employer and a Drug-Free Workplace.