Warehouse Associate

BENEFITS: Medical, Dental, Vision, 401K

Shift: 7a – 4:30p; 30-min lunch, M-F

The Warehouse Associate is responsible for performing a range of warehouse duties including, but not limited to, shipping and receiving, order selecting, lifting and moving supplies, working on a forklift and other warehouse equipment. In this position you will be supporting the warehouse and customer service department. You will regularly operate a forklift, receive material into the warehouse and ship material. This position will also require regular moving and handling of tile and stone. The person in this position will be responsible for ensuring all customers who come in contact with AHF Products’ receive excellent customer service, while adhering to company policies and procedures. 

Job Duties

• Be able to communicate effectively with co-workers and customers. 
• Being comfortable working on a computer is required. 
• Follow quality service standards and comply with procedures, rules and regulations. 
• Process, package and ship orders accurately and on a timely manner. 
• Organize stocks and maintain inventory and supply. 
• Must be able to accurately examine incoming and outgoing shipments to vendors, customers, and etc. 
• Receiving and unloading shipping containers. 
• Restocking shelves by forklift, man lift, or by hand. Stocking pallets. Use ladders while carrying materials to restock shelves. 
• Maintaining a clean work environment. 
• Assisting with Inventory Control, as needed. 
• Check, verify, and fill customer invoices in the system. 
• Have an energetic, outgoing, and friendly manner. 
• Abide by all company safety and hygiene regulations. 
• Be willing to learn new tasks and responsibilities and must be able to adapt to change. 
• Take initiative, and work well with minimal supervision. 
• Ensure all customers receive excellent customer service. 
• Ability to solve customer problems with shipments and orders. 
• Process customer orders accurately. 
• Update order status for customers. 
• Maintain the open order, PO’s, quote reports. 
• Schedule delivery and reminder calls. 
• Call customers to communicate order status and ETA’s quickly. 
• Complete projects or assignments as delegated by the manager or supervisor. 
• Back up for other positions within the customer service department when needed. 
• Keeps products organized and inventory rotated as necessary. 
• Processes paperwork necessary for transferring inventory to maintain proper inventory documentation. 
• Other duties as assigned. 
  
  

Job Qualifications

• Must be at least 18 years of age. 
• Must be forklift certified. 
• High school diploma or equivalent. 
• Excellent organizational skills with attention to detail. 
• Strong problem-solving skills. 
• Positive attitude and strong work ethic. 
• Good interpersonal skills in dealing with employees. 
• Must be able to work overtime as necessary.
• Must pass mandatory pre-employment drug test, physical, and criminal background check.
  
  

Physical Demands

• Frequently will push, pull, carry, and lift 50-75lbs.
• Frequently walking, standing, stretching, bending, stooping, twisting, reaching, grasping and repetitive movements
• Frequently talk, hear, read, write
• Frequently working in extreme weather conditions (hot and cold)
  
  

Mental Demands

• Think analytically
• Make decisions
• Develop options and implement solutions
• Work with a team
• Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
• Attention to detail
• Communicate effectively
• Multitask in a fast-paced environment
• Work with a Sense of Urgency
  
  

Ahf Products

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce®, Armstrong Flooring™, Hartco®, Robbins®, LM Flooring ®, Capella®, HomerWood®, Hearthwood®, Raintree®, Autograph®, Emily Morrow Home®, tmbr®, Crossville®, and Crossville Studios®. Our commercial brands include Bruce Contract™, Hartco Contract™, AHF Contract®, Armstrong Flooring, Parterre®, Crossville® and Crossville Studios®. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.