Desktop Support Specialist

Akkodis is seeking an Desktop Support Specialist for a client in Tulsa, Oklahoma.

Rate Range: $20.00/hour to $22.00/hour; the rate may be negotiable based on experience, education, geographic location, and other factors.

For this particular assignment, candidate must be authorized to work in the U.S. without employer sponsorship.

This is an onsite position.

The IT Support Technician position is primarily responsible for supporting the Information Technology infrastructure for the manufacturing sites in the Midwest Region.

Candidates must have experience with help desk/deskside support, including Active Directory, software installations/updates, and networking issues.

Daily Responsibilities

• Installs and supports server and desktop technologies for centralized division and/or facility equipment (including operating system maintenance, application maintenance, data archive).
• Monitoring and maintaining computer systems and networks.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company (this may be in person or over the phone).
• Setting up accounts for new users and terminating accounts as well.
• Testing new technology as applicable.
• Managing employee and vendor badge program.
• Ensure the IT systems infrastructure and connectivity is maintained to systems hosted elsewhere.
• Keep all systems compliant with security standards for Microsoft updates,
• AntiVirus (Crowdstrike), etc.
• Provide support for the Servers (Windows 2016 and 2012), PCs (primarily Windows 10), PC applications and Printers throughout the facilities.
• Install and configure Company approved software (Office 365, Smarteam, or other internal business programs).
• Work with local and wide area network (TCP/IP, DNS, WINS, etc.), wireless/RF devices, Aruba.
• Keep all network ports NAC compliant
• Ensure maximum local system availability and remote connectivity.
• Identify and diagnose software/hardware issues, provide options, recommendations and troubleshooting.
• May require working off hours as business needs arise.
• Maintain/enforce the IT Security Policies and procedures.
• Develop key relationships with users and develop an understanding of key business processes.

Requirements:

• Associates degree in computer science or a related field.
• 5 years of IT experience in Windows desktop support.
• Experience with Active Directory.
• Hands-on experience with installation and configuration of desktop software.
• Experience in the support of other desktop technologies including printers and scanners.
• Ability to troubleshoot basic network issues and escalate as needed.
• Excellent communication skills, both written and oral.
• Excellent problem-solving skills.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance