FOOD SERVICE SUPERVISOR

Responsibilities/Essential Functions

Mars Grill Operations:

• Maintain a minimum of 90% on the Health Department rating.
• Assist with the management of labor costs within supplied guidelines.
• Ensure the completion of the daily, weekly, and monthly cleaning lists.
• Ensure that staffing charts are completed each day for the next day’s business.
• Ensure the accurate completion of the opening and closing checklist.
• Ensure the timely completion of the supervisor’s pre-rush checklist.
• Ensure that prep sheets are completed each day and that an accurate par is established and updated regularly.
• Ensure that 90% of all staff are trained & certified in three or more positions.
• Maintain daily record of waste and ensure that it is no more than .004 of sales.
• Utilize stocking charts, par, and level stocking systems for pre-prepared items.
• Maintain cash over/short variance to within .003 of total cash sales.
• Ensure adherence to all policies and procedures for the food service department.
• Ensure the minimum staffing requirements for Food Court operations are met.
• Ensure that the policies and procedures of the Rocket Center are adhered to.

Supervisory Responsibilities: Yes

• Adheres to organizational policies and applicable laws.       
• Instructs, coaches, and encourages staff to support by action and example the mission and vision of the Center.
• Demonstrates good judgment within the supervision of staff.   
• Effectively monitors staff performance and offers appropriate coaching, counseling, or supervision as required.
• Completes staff evaluations, documentation, etc., on time and effectively.
• Serves as an adult role model to staff by demonstrating exemplary work ethic.

Travel Required:        No

Qualifications

Required Education and Experience

Education: High school or G.E.D. plus 2 years of formal education beyond high school level. Must be ServSafe certified. 

Experience: 3-6 years of hands-on experience in a high-volume, full-service food environment with a minimum of 2 years of supervisory experience. Must possess excellent verbal communication skills to interact effectively with guests and employees. Must have knowledge of food preparation and sanitation standards and the operation of food service equipment. Must be able to lead, direct, and schedule staff and resources.

Preferred Education and Experience

Additional certifications are proven assets.

Other Requirements

This position has the following special requirements:

• Walking, and climbing (stairs) to access other departments.
• Standing for long periods (6-7 hours) instructing, training & supervising employees.
• Sitting for short periods (1 hour) at a desk ensuring staff schedules are correct.
• Lifting, carrying, and pushing supplies and boxes weighing up to 50 pounds to waist height.
• Bending, kneeling, reaching to store/retrieve supplies.
• Sight, reading, wrist movements, feeling to operate food service equipment, computer terminal, develop schedules, review reports.
• Talking, and hearing to instruct employees and assist guests and trainees in person and over the telephone.
• This position involves working in a kitchen/food service environment that is subject to changing temperatures. 
• This position deals extensively with guests and employees throughout the organization.

The U.S. Space & Rocket Center is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.