What are the responsibilities and job description for the FOOD SERVICE SUPERVISOR position at US Space & Rocket Center Education FDN?
Responsibilities/Essential Functions
Mars Grill Operations:
- Maintain a minimum of 90% on the Health Department rating.
- Assist with the management of labor costs within supplied guidelines.
- Ensure the completion of the daily, weekly, and monthly cleaning lists.
- Ensure that staffing charts are completed each day for the next day’s business.
- Ensure the accurate completion of the opening and closing checklist.
- Ensure the timely completion of the supervisor’s pre-rush checklist.
- Ensure that prep sheets are completed each day and that an accurate par is established and updated regularly.
- Ensure that 90% of all staff are trained & certified in three or more positions.
- Maintain daily record of waste and ensure that it is no more than .004 of sales.
- Utilize stocking charts, par, and level stocking systems for pre-prepared items.
- Maintain cash over/short variance to within .003 of total cash sales.
- Ensure adherence to all policies and procedures for the food service department.
- Ensure the minimum staffing requirements for Food Court operations are met.
- Ensure that the policies and procedures of the Rocket Center are adhered to.
Supervisory Responsibilities: Yes
- Adheres to organizational policies and applicable laws.
- Instructs, coaches, and encourages staff to support by action and example the mission and vision of the Center.
- Demonstrates good judgment within the supervision of staff.
- Effectively monitors staff performance and offers appropriate coaching, counseling, or supervision as required.
- Completes staff evaluations, documentation, etc., on time and effectively.
- Serves as an adult role model to staff by demonstrating exemplary work ethic.
Travel Required: No
Qualifications
Required Education and Experience
Education: High school or G.E.D. plus 2 years of formal education beyond high school level. Must be ServSafe certified.
Experience: 3-6 years of hands-on experience in a high-volume, full-service food environment with a minimum of 2 years of supervisory experience. Must possess excellent verbal communication skills to interact effectively with guests and employees. Must have knowledge of food preparation and sanitation standards and the operation of food service equipment. Must be able to lead, direct, and schedule staff and resources.
Preferred Education and Experience
Additional certifications are proven assets.
Other Requirements
This position has the following special requirements:
- Walking, and climbing (stairs) to access other departments.
- Standing for long periods (6-7 hours) instructing, training & supervising employees.
- Sitting for short periods (1 hour) at a desk ensuring staff schedules are correct.
- Lifting, carrying, and pushing supplies and boxes weighing up to 50 pounds to waist height.
- Bending, kneeling, reaching to store/retrieve supplies.
- Sight, reading, wrist movements, feeling to operate food service equipment, computer terminal, develop schedules, review reports.
- Talking, and hearing to instruct employees and assist guests and trainees in person and over the telephone.
- This position involves working in a kitchen/food service environment that is subject to changing temperatures.
- This position deals extensively with guests and employees throughout the organization.
The U.S. Space & Rocket Center is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
