Social Worker III - Intake

The primary purpose of this position is to receive complaints of abuse, neglect or dependency using the structured, strengths based, intake process. It is crucial that the intake social worker have string interviewing, listening and assessment skills to gather enough information to determine the need for an investigative assessment, as well as, the response that is needed. The worker, in consultation with the supervisor, determines whether a referral meets the statutory definitions for CPS intervention and explains to the reporter whether the agency will or will not proceed with an investigation.

• Documents CPS and APS reports on the structured referral forms at the time the report is made. 
• Contacts the reporter as needed to gather as much information as possible. 
• Screens all referrals received per a 2-level review with a Social Work Supervisor or an Administrator.
• Documents screened-out rationale in time for the information to be available to Service Program Manager should a reporter call requesting a review.
• Maintains a log of all CPS referrals and courtesy assist requests.
• Assesses and assigns accepted reports promptly with a supervisor in order to ensure that face-to-face contact is initiated in accordance with state law.
• Contacts district attorney’s office and law enforcement immediately upon finding of abuse (caretaker or non-caretaker).
• Informs callers of available resources, where appropriate, during the call and by letter notification.
• Informs reporters whether or not report has been referred to law enforcement.
• Assists in the determination of appropriate jurisdiction/case service responsibility with neighboring counties and states.

• Accountability - Ability to accept responsibility and account for his/her actions.
 • Accuracy - Ability to perform work accurately and thoroughly.
 • Autonomy – Ability to work independently with minimal supervision.
 • Communication, Oral - Ability to communicate effectively with others using the spoken word.
 • Communication, Written - Ability to communicate in writing clearly and concisely.
 • Customer Oriented - Ability to take care of the customers' needs while following company procedures.
 • Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
 • Honesty / Integrity - Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace.
 • Influence - Ability to gain support and buy-in by way of persuading, convincing or influencing to others to overcome barriers allowing them to support a particular vision.
 • Judgment – Ability to use good judgment and discretion as it relates to interpreting policies and procedures.
 • Multitasking – Ability to multi-task in a fast-paced environment.
 • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
 • Relationship Building - Ability to effectively build relationships with customers and co-workers.
 • Safety-Minded – Creating a safe work environment; managing risks; reducing exposure liabilities.  
 • Supervising – Ability to supervise, train or instruct lower-level social workers, students or interns within the program.
 • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.Education & Experience:  Master's degree from an accredited school of social work; or a bachelor's degree from an accredited school of social work and one year of directly related experience in case management, assessment & referral, supportive counseling, intervention, psycho-social therapy and treatment planning; or a four year-degree in a human service field and two years of directly related experience in case management, assessment & referral, supportive counseling, intervention, psychosocial therapy and treatment planning; or graduation from a four-year college or university and three years of directly related experience in case management, assessment & referral, supportive counseling, intervention, psycho-social therapy and treatment planning; or an equivalent combination of training and experience.
 
 A copy of a certified college transcript and a letter of reference must be provided upon request.
 
 Computer Skills:  Proficient in MS Office (Excel, Word and PowerPoint Experience).
 
 License/Credentials: Possession of a valid N.C. driver's license is required for this position and maintaining a driving record in accordance with Alamance County policy.  
 Other Position Information: This position is subject to reallocation contingent upon funding, agency needs and client population and are subject to perform work during emergency or disaster situations as required and may be required to staff shelter overnight.
 
  PHYSICAL DEMANDS:
 N (Not Applicable) Activity is not applicable to this position.
 O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5 hrs./day)
 F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs./day)
 C (Constantly) Position requires this activity more than 66% of the time (5.5 hrs./day)
 
 Physical Demands 
 Stand    F
 Walk     F
 Sit         F
 Manually Manipulate     O
 Reach Outward     O
 Reach Above Shoulder     O
 Climb     O
 Crawl     O
 Squat or Kneel    O
 Bend      O
 
 Lift/Carry
 10 lbs. or less   O
 11-20 lbs.    O
 21-50 lbs.    O
 51-100 lbs.   O
 Over 100 lbs.   O
 
 Push/Pull 
 12 lbs. or less   O
 13-25 lbs.    O
 26-40 lbs.   O
 41-100 lbs.   O
 
 Other Physical Requirements
 •Vision (Near, Distance, Peripheral)
  
 WORK ENVIRONMENT 
 
 Standard office environment

Salary : $25