Processor - First Legal - REMOTE

Aldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners. Aldridge Pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional investors, private firms, and other commercial clients. Aldridge Pite is dedicated to providing best-in-class representation across all of its Practice Areas through its unwavering subscription to three fundamental tenets: Partnership, Integrity, and Innovation.

PURPOSE:

The Processor - First Legal in the NY Foreclosure Department is responsible for filing pleadings such as Affirmations/Motions/Stipulations of Discontinuances, Summons and Complaint, Certificate of Merit, RJI, Step 2 Filings, and other pleadings as assigned. The processor will also correspond with clients, courts, attorneys, and venders related to the specified pleadings.   

DUTIES & RESPONSIBILITIES:

• Receive filing requests in the client system, email, and by phone
• Add the request to workload reports, and populate proper fields in the firm’s case management system as well as the client’s case management system
• Follow-up on any outstanding or aged requests
• Self-manage daily workloads and ensure completion of tasks in a timely manner
• Potential to receive client, borrower, court, and prior counsel calls regarding specific pleadings
• Ensure all pleadings prepared are parallel with client requirements
• Provide excellent customer service
• Other duties as assigned

JOB REQUIREMENTS:

• Bachelor’s Degree Preferred
• Minimum 1 year of foreclosure experience
• Ability to perform computer functions and to operate basic office equipment.
• Basic knowledge of Microsoft Office (including Microsoft Excel) preferred, prior experience in foreclosure processing client systems preferred, previous law firm or loan processing experience preferred.  
• This position will be fully remote.

 GENERAL COMPETENCY FACTORS:

• Demonstrates strong written and verbal communication skills. Effectively communicates with all clients (via client systems, e-mail and phone).
• Provides exceptional customer service to internal and external customers.
• Identifies and resolves problems in a timely manner.
• Conscientious with respect to work completion, deadlines, time management and attendance.
• Takes initiative in face of obstacles and identifies what needs to be done and takes action.
• Demonstrates commitment to Firm’s vision, mission, and core values.
• Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.
• Excellent problem solving and organizational skills.
• Must be a team player and willing to help others in their department whenever necessary.
• Develops professional relationships and builds rapport with others.
• Overall good work ethic and willingness to adapt to change.

In addition to remote work for most positions, we offer a comprehensive benefit program including: 

• Medical, Dental and Vision Plans with Prescription coverage
• Company Paid Life and Disability Insurance plans
• 401K Retirement Savings Plan
• Flexible scheduling (within reason, depending on position)
• Generous PTO plan for all full-time employees
• Full equipment station at no cost for remote employees, including dual monitors
• Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing
• Wellness programs and employee discounts
• Learning and development training opportunities for both personal and professional growth
• And so much more! 

Aldridge Pite, LLP is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.