What are the responsibilities and job description for the Stylist - Dallas position at Alice and Olivia?
TITLE: STYLIST
REPORTS TO: STORE MANAGEMENT
JOB DESCRIPTION:
Our mission does not solely aim to create a unique customer experience. We produce leaders by instilling confidence, knowledge, and a stylist's mentality. Our Stylists are the pulse of our sales floor, and their number one priority is to provide an exceptional customer experience. Stylists will be expected to create relationships with clients to understand their lifestyle and fashion needs. A great stylist exudes confidence, a love of fashion, and a passion for the customer and their experience.
COMPETENCIES:
- Customer focus
- Drive for results
- Team player
- Time management
- Personal credibility
THE RESPONSIBILITIES:
- Meet personal and store sales goals by ensuring that each customer receives outstanding customer service
- Establish a returning client business by developing and maintaining long lasting relationships
- Actively outreach to client base to strengthen relationship via email, phone call and text messaging
- Utilize company selling culture and training tools to meet and exceed KPI expectations
- Actively learn and speak to the trends of each collection, with the end goal of always becoming a stronger stylist
- Utilize all company training materials to stay versed on company happenings, new collections, and promotions
- Maintain organization, upkeep, and cleanliness of both the front and back of house
- Ensure that the sales floor is maintained and beautifully reflects the brand
- Partner with entire team to execute open close checklist, shipments, DOR's and overall store standards
- Remain coachable and open to feedback to continuously develop in your role
- Actively support Diversity, Equity, and Inclusion initiatives
REQUIREMENTS:
- Ability to wear face mask throughout shift to protect yourself and others around you
- Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed
- Continuous standing and walking; ability to move around all store areas and be accessible to customers
- Ability to occasionally climb ladders as needed
- Ability to work daily with telephone, POS and computer equipment
- Ability to work a flexible schedule including days, nights, weekends, and holidays