Medical Front Desk Receptionist

Greenwich Ear Nose & Throat is currently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.

Greenwich Ear Nose & Throat is a leading ENT and Allergy practice that is committed to delivering high-quality care to our patients. Our team of dedicated medical professionals focuses on providing personalized treatment plans and compassionate care to improve the health and well-being of our patients.

Responsibilities

• Greet patients and visitors with a warm and welcoming demeanor
• Check-in patients, verify their information, and update electronic medical records accurately
• Answer phone calls, address inquiries, and transfer calls to appropriate personnel
• Schedule and confirm patient appointments, ensuring efficient time management
• Assist patients in completing necessary forms and understanding office policies
• Collect patient co-pays, process payments accurately, and maintain proper documentation
• Maintain the cleanliness and organization of the reception area
• Coordinate with medical staff to optimize patient flow and use of resources
• Insurance Eligibility
  
  
  

Requirements

• High school diploma or equivalent
• Previous experience as a receptionist or in a customer-facing role
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Proficiency in using computer systems and basic office software
• Ability to handle a fast-paced environment and multiple tasks simultaneously
• Empathy, compassion, and professionalism in dealing with patients and their families
• Ability to work well as part of a team
• Reliability and punctuality in attendance
  
  
  

Benefits

Benefits:

• 401(k) after a year of service
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance