What are the responsibilities and job description for the Advising Center Generalist position at Allegany College of Maryland?
Reports To Director of Enrollment Services and Advising Education Required
Associate Degree, with at least 1 year of experience working in an office environment OR minimum five years’ experience in an administrative associate role.
Classification Associate Support Staff Position Term 12 months Basic Statement of Responsibilities
Provides information to students, visitors, and faculty regarding areas of admissions, registration, and college and academic regulations. This position greets, answers phone, responds to email requests, schedules appointments, data entry, assists budgeting, and provides administrative support to the Advising and Enrollment Services area.
Qualifications Education, Experience, and Specialized Skills
Associate Degree, with at least 1 year of experience working in an office environment OR minimum five years’ experience in an administrative associate role. Effective communication skills are vital to perform the functions of this role.
Organizational Relationships
- The Advisor Center Generalist reports and is directly responsible to the Executive Director of Enrollment Services and Advising.
- This position doesn’t supervise any other positions.
- This position interacts with all other employees within the Enrollment Services and Advising area as well as various other entities both inside and outside of the college.
- Responsible for greeting students, answering phones, maintaining the advising schedule, the department calendar, fulfilling requests for information, office supplies, and taking on special projects as assigned.
- Provides students direction to complete the Academic Standards, Financial Aid -Student Affairs, and Admission Appeals petitions. This position collects completed petitions and distributes.
- Responsible for the review of lecture/lab mix and course offering for accuracy.
- Processes course cancellation communications to appropriate advisors, faculty and staff.
- Communicates transfer credit information.
- Certifies attendance of students for insurance companies and other organizations.
- Assists with mid-term and final grades.
- Other duties as assigned.
Must be familiar with higher education practices, policies and trends. Requires knowledge of curricula offered by the College and an understanding of academic regulations. Knowledge of all office equipment, computer skills, etc. Proficient in Microsoft Office programs and willing to train on the campus academic records database. Must possess strong organizational skills, interpersonal skills, oral and written communication skills.
Working Conditions
Normal office environment. Travel may be required to other campuses, educational sites, off campus meetings, and training workshops and seminars.
Physical Effort Required
Most of the job is sedentary. Occasional periods of light work may be required; lifting file boxes, pulling and replacing folders, etc. Other physical requirements include:
- Must be able to receive, understand, and communicate verbal and written instruction and communicate in the English language.
- Visual acuity
- Hearing
- Mental Acuity
- Fingering
- Grasping
- Speaking Talking
- Repetitive Motion
Allegany College of Maryland does not discriminate on the basis of age, ancestry/national origin, color, disability, gender identity/expression, marital status, race, religion, sex, or sexual orientation in matters affecting employment or in providing access to programs and activities.
FLSA Non-Exempt Salary Grade 7 Salary $28,455 - 33,024 Job Type Staff
Posting Detail Information
Posting Number
AS331P
Desired Start Date
Position End Date
Open Date
07/20/2023
Close Date
08/03/2023
Open Until Filled
No
Special Instructions to Applicants
Please upload a cover letter, resume, and three professional references.
This position is located at the Cumberland Main Campus.
This position is located at the Cumberland Main Campus.
Salary : $28,455 - $33,024
Correctional Officer Detention Center
Allegany County Detention Center -
Cumberland, MD