What are the responsibilities and job description for the Service Technician – Security Technology (Alliance Security) position at Alliance Building Services?
Overview
Alliance Building Services is one of New York City's most trusted and fastest-growing building services firms, backed by nearly 30 years of industry expertise. We are driven by a commitment to excellence, built on the pillars of professional integrity, responsive service, and a strong investment in our people. At Alliance, we believe in building lasting partnerships—not just with our clients, but with every member of our team. Our reputation for quality service and our rapid growth reflect the strength of that philosophy.
Join us and become part of a company where your contribution matters and growth is supported.
Job Skills / Requirements
The applicant will need to manage multiple projects and other duties to support organizational initiatives; including but not limited to:
- Responsible for managing assigned service and repair issues
- Test, adjust and troubleshoot security systems and related equipment/hardware
- Ability to test and troubleshoot continuity issues
- Handle work orders and perform service planning activities
- Make recommendations for security system enhancements
- Act as liaison between client, Service Coordinator and Department Head
- Assist installation department as needed
- Successful track record of supervising successful life-cycle management of security technology repairs and projects
- Stays current with technological developments related to security technologies in addition to; computer hardware, software, and networks, as well as management practices
- Attends conferences and workshops to build proficiency in security and networking technologies
- Provide technical support to internal and external customers
Minimum Qualifications:
- Associate or Technical degree preferred
- Minimum of (3) years’ experience in the security technology industry
- Strong knowledge of security concepts and technology platforms; Video, Access Control, Intercom, Intrusion, Visitor Management, turnstiles and network devices
- Complete a company-paid certification training; Genetec, AMAG, S2, Exacq, Brivo, and Eagle Eye
- Possess a valid driver’s license and maintain a company vehicle
- Strong fundamentals of networking technologies and Information Technology Principles
- Experience with large-scale integrated security systems and complex projects
- Demonstrate experience in the application of IT/security solutions/techniques in a commercial environment
- Possess a high level of self-motivation and the ability to work with a high level of initiative with limited supervision in high pressure situations
- Strong team player who can communicate, motivate and interact effectively with technical, commercial and clerical team-members
Schedule: Monday-Friday 8:30 AM to 5:30 PM
Pay Rate: $35-$40/hr
Education Requirements (All)
Associates Degree
Technical Degree
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, 401K/403b Plan
Salary : $35 - $40
