What are the responsibilities and job description for the IT Help Desk position at Alpha Net Consulting LLC?
Position: IT Helpdesk
Location: Remote (Need candidate local to Texas only)
Responsibilities:
- Technical Support function - Should be flexible to work in different shifts.
- Provide phone-based customer technical support for client devices (hardware and the accompanying software) and web-based software and desktop applications
- Previous exp with Helpdesk/servicedesk/technical support/customer support is a plus
- Work with customer or their IT department to ensure readiness, installation support, and troubleshooting.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Work Location: Remote
Speak with the employer
91 1(408) 571-6807
Salary : $15 - $16