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Service Desk Analyst

Alpha Net Consulting, LLC
Austin, TX Contractor
POSTED ON 2/7/2024 CLOSED ON 3/13/2024

What are the responsibilities and job description for the Service Desk Analyst position at Alpha Net Consulting, LLC?

  • Serving as the first point of contact for customers seeking technical assistance over the phone or email
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions
  • Determining the best solution based on the issue and details provided by customers

Job Type: Contract

Salary: $17.00 - $18.00 per hour

Expected hours: 40 per week

Experience level:

  • 2 years

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Help desk: 1 year (Preferred)
  • Windows: 1 year (Preferred)

Ability to Commute:

  • Austin, TX 78753 (Required)

Ability to Relocate:

  • Austin, TX 78753: Relocate before starting work (Required)

Work Location: In person

Hourly Wage Estimation for Service Desk Analyst in Austin, TX
$0.00 to $0.00
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