What are the responsibilities and job description for the Guest Lead position at Altar'd State?
From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Reporting to the Store Leadership, theGuest Lead leads and supports management by directing activities required to achieve all store goals, including world class guest service, sales objectives, loss prevention, and merchandising presentation while driving both associate and guest engagement. Provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Free Financial Wellness support Helps develop team to accomplish store's business objectives through coaching, investment, retention and motivation Addresses guest concerns, coming to resolution when possible, and involving management where appropriate Holds self and employees accountable for achievement of financial results and statistical standards Manages conflict and coaches by applying company's recommended processes, standards and guidelines Fosters team commitment through support, relationship building, and recognizing individual contributions Leads by managing through change and adversity Communicates effectively with store management and guests Ensures attainment of sales and inventory shortage goals Implements merchandise presentation, restocking and recovery to maximize productivity Understands the Altar'd State culture, and ensures compliance with all Altar'd State values & practices, and store operational standards Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store's overall goals Controls workflow through successful planning and delegation Completes opening/closing procedures and tasks as directed by management with a guest focus Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets Participates and assists in the preparation for the stores' inventory Participates in store walk-throughs with team, communicating successes and opportunities in key store areas Communicates effectively with executive team remains flexible to the needs of the business Maintains an awareness of brand aesthetic and relevance to the store environment and communicates with team Maintains a clean and presentable store environment Assists in the construction of merchandising and window displays Represents the brand by adhering to appropriate standards of dress and grooming Previous retail experience preferred Must be able to lift and carry 30 pounds regularly without assistance. Stand Out For Good, Inc. is an equal opportunity employer and values diversity. 4 in Fortune Best Workplaces in RetailTM 2022 #34 in Fortune Best Workplaces for WomenTM 2022
Job Type: Part-time
Pay: From $20.00 per hour
Experience level:
- 1 year
- 2 years
Shift:
- 8 hour shift
Weekly day range:
- Weekends as needed
Work Location: In person
Salary : $20 - $0
