What are the responsibilities and job description for the Receptionist position at American Family Care?
Summary
Provide reception as well as administrative support to the Corporate Office and identified executive staff members.
Essential Duties and Responsibilities
- Serve as the first point of contact for the entire company and greet clients as they enter the corporate office
- Answer a multi-line phone with a friendly and professional tone and direct callers to the appropriate personnel
- Assist management with light clerical duties and support functions
- Process and sort all internal as well as external mail, sign for packages and handle any other request needed in the front office
- Maintain conference room reservation schedule
- Assist various departments with special projects as needed
- Maintain and stock the vending machine
- Provide highly confidential administrative support to executive staff members, to include, but not limited to : scheduling meetings;
preparation for meetings; document preparation; mailings; and other similar functions.
- Respond promptly to guest or client needs, provide excellent customer service, and assist patients with inquiries regarding basic information
- Maintain corporate lobby appearance
- Other duties and responsibilities as assigned
Other Duties and Responsibilities
Other duties and responsibilities as assigned.
Qualifications
Previous clerical experience preferred. Accuracy and detail orientation. Well-groomed appearance. Clear and articulate phone voice.
Tactful interpersonal relationships. Ability to work independently, have a professional demeanor and excellent interpersonal skills.
Excellent oral and written communication skills. Working knowledge and experience with Microsoft Office (Word, Excel, and PowerPoint).
Ability to multi-task and prioritize. Strong sense of urgency
Educational Requirements
- High School diploma or equivalent required.
- 1 to 3 years related experience and / or training; or equivalent combination of education and experience.
Physical Demands / Work Environment (optional)
Office environment. Sitting and keyboarding for extended periods of time. High attention to detail and ability to focus. Moderate noise level.
Last updated : 2024-09-19