What are the responsibilities and job description for the Express Lane Service Advisor position at Apple Autos?
Company: Apple Autos (Top Minnesota Workplace)
Compensation: $50-$80k
Are you looking for a company that Supports You and Your Family, Encourages You to Make a Difference, and Helps Champion Your Lifelong Journey? Then you need to look at Apple Autos.
Apple Autos is an 7-brand, 6 location automotive company founded on the belief that people come before profit.Our Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime.
Apple Autos is seeking a highly-driven Express Lane Service Advisor to join our team. Our dealership has been rated a Top Minnesota Workplace in the Star Tribune for the last 5 years, and we’re looking to add a passionate problem-solver to our winning team and help us continue a legacy of excellence. Apple Autos believes in The Value of our people and The Value of ongoing improvement therefor we offer training programs, tuition reimbursement, and career growth and development opportunities.
What You’ll Do
Greet customers, obtain customer and vehicle data.
Determine nature of desired service and/or complaint. Consult vehicle file. Promote the sales of labor, parts, and accessories without losing sight of the fact that you are a quick lane advisor to the customer.
Write clear and precise repair instructions on the repair order for the technician.
Provide estimate for labor and parts. If cost of service cannot be established during reception, leave open and contact customer for approval.
Establish method of payment when writing up the repair order with the customer, also time promised. Obtain customer’s signature on RO.
Utilizes Quick Lane processes and policies to ensure customer satisfaction and efficient and effective service operations.
Responsible for other duties assigned and/or required by business needs.
Qualifications:
Previous light duty repair and maintenance preferred, but not required.
Valid driver’s license and ability to pass preemployment drug test and background check.
Professional attitude and appearance.
Basic computer skills.
Ability to handle pressure.
Benefits
Competitive Pay
Flexible Working Hours
Advancement Opportunities
Professional and Respectful Work Environment
Medical, Vision, Dental, Health Savings Account, Flexible Spending Account
Company Paid Life Insurance along with Voluntary Life and Disability
Health Club Reimbursement
Paid Paternity/Maternity Leave
New and Used Vehicle, Parts, and Service Discounts
Vacation, Holiday, Volunteer Time Off
401k with a Company Matching Contribution
Employee Assistance programs
Why Work for Apple Autos
We strive to make a positive impact in our world, you will get the opportunity to give back.
Internal promotions, we offer our employees the opportunity to internally advance.
We encourage teamwork, positivity, and kindness.
Learning and development programs are available.
We empower our employees to do what is best for our customers, and other employees
Continually giving back to our employees for all of their hard work that does not go unnoticed. We offer a variety of fun events to say thank you to our most important assets, our amazing employees.
Ranked Top workplaces in MN (2020,2021,2022)
EEO Statement:
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Compensation: $50-$80k
Are you looking for a company that Supports You and Your Family, Encourages You to Make a Difference, and Helps Champion Your Lifelong Journey? Then you need to look at Apple Autos.
Apple Autos is an 7-brand, 6 location automotive company founded on the belief that people come before profit.Our Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime.
Apple Autos is seeking a highly-driven Express Lane Service Advisor to join our team. Our dealership has been rated a Top Minnesota Workplace in the Star Tribune for the last 5 years, and we’re looking to add a passionate problem-solver to our winning team and help us continue a legacy of excellence. Apple Autos believes in The Value of our people and The Value of ongoing improvement therefor we offer training programs, tuition reimbursement, and career growth and development opportunities.
What You’ll Do
Greet customers, obtain customer and vehicle data.
Determine nature of desired service and/or complaint. Consult vehicle file. Promote the sales of labor, parts, and accessories without losing sight of the fact that you are a quick lane advisor to the customer.
Write clear and precise repair instructions on the repair order for the technician.
Provide estimate for labor and parts. If cost of service cannot be established during reception, leave open and contact customer for approval.
Establish method of payment when writing up the repair order with the customer, also time promised. Obtain customer’s signature on RO.
Utilizes Quick Lane processes and policies to ensure customer satisfaction and efficient and effective service operations.
Responsible for other duties assigned and/or required by business needs.
Qualifications:
Previous light duty repair and maintenance preferred, but not required.
Valid driver’s license and ability to pass preemployment drug test and background check.
Professional attitude and appearance.
Basic computer skills.
Ability to handle pressure.
Benefits
Competitive Pay
Flexible Working Hours
Advancement Opportunities
Professional and Respectful Work Environment
Medical, Vision, Dental, Health Savings Account, Flexible Spending Account
Company Paid Life Insurance along with Voluntary Life and Disability
Health Club Reimbursement
Paid Paternity/Maternity Leave
New and Used Vehicle, Parts, and Service Discounts
Vacation, Holiday, Volunteer Time Off
401k with a Company Matching Contribution
Employee Assistance programs
Why Work for Apple Autos
We strive to make a positive impact in our world, you will get the opportunity to give back.
Internal promotions, we offer our employees the opportunity to internally advance.
We encourage teamwork, positivity, and kindness.
Learning and development programs are available.
We empower our employees to do what is best for our customers, and other employees
Continually giving back to our employees for all of their hard work that does not go unnoticed. We offer a variety of fun events to say thank you to our most important assets, our amazing employees.
Ranked Top workplaces in MN (2020,2021,2022)
EEO Statement:
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $50,000 - $80,000