Counter Sales Representative

JOB SUMMARY: The company is currently looking for a full time Counter Sales Representative to provide efficient customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company products and programs. In addition, the Front Counter Associate will maintain an organized, clean and inviting store showroom. JOB DESCRIPTION Greets walk-in customers and answers questions clearly and competently.Upholds a friendly demeanor while working with customers and co-workers whether in person, on the phone or email.Maintains a professional and inviting atmosphere. Learns and teaches customers about products; assisting sales in the showroom.Demonstrates new methods and products to customers in the showroom.Interacts with customers and fellow Customer Service Reps, demonstrating professionalism.Conducts daily sales transactions and makes the deposit.Promptly process orders error free, with specific attention to credit information.Stocks shelves in showroom and stockroom. Answers phone, returns calls, and calls on past due accounts.Places reminder calls to class attendees.Handles coordinating/set up/cleanup of educational classes.

• Additional Job Description

High school diploma or equivalent.Minimum of 2 years of customer service experience.Strong knowledge of customer service ethics, principles and procedures.Must have a valid driver’s license or identification card.Bilingual in English and Spanish is a plus.Experience in janitorial, big-box store, restoration, remediation, carpet cleaning, or installation companies or products – bonusCash handling experience.Proficient in administrative and documentation procedures.Competent with working on a computer; must be familiar with MS Suite.Strong communication skills: written and verbal.Ability to multitask and work well in a fast paced environment.Must be able to lift 50 pounds on a regular basis.High level of organizational skills with great attention to detail.