What are the responsibilities and job description for the Customer Relations Manager (big personality) position at Ardmore Toyota?
We are looking for an applicant with a strong commitment to customer satisfaction and has a big outgoing personality. If this sounds like you , please apply!
Job Duties include:
Customer concern resolution
Working with service advisors to get fast and accurate information to customers
Help to facilitate customer handling and satisfaction
Occasionally open an overflow work order for inbound customers
Help customers to understand how to view our new "multipoint inspection with video/picture media"
Additional duties will be added as this important position develops.
We are the Paul Automotive Group. We enjoy building lifelong relationships by sharing a common responsibility to exceed all expectations of our customers and ourselves. Since 1905, our purpose has been delivering an uncompromised customer experience. Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. Our employees are the foundation of our success – and we want you to be a part of it!
We employ knowledgeable and capable people that have a genuine caring for customer’s time and are loyal to our mission. We have efficient processes and executions that create a stress-free experience every time.
Why Us:
We believe in investing in our employees from the very beginning. We focus on making our employees the best they can be through continuous training, advancement opportunities and top-notch compensation and benefits – all while promoting a culture that values family, diversity and teamwork.
It’s simple really – we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees.
Why You:
You’re not just looking for a paycheck, you’re looking to be a part of something big. You want to work with a team that gives back to the community at every opportunity. You want to show off your skills to get to the next level. You want a leadership team that is truly invested in you and your career.