What are the responsibilities and job description for the Customer Service Rep position at Arizona Tile?
Assist retail customers and contractors, both in person and over the phone, to select and order material that meets their needs. Use your creativity to help our customers’ design ideas come to life. You will work with customers to select stone slabs, tile and/or decorative pieces that will transform their kitchen, master bath or any other numerous possibilities. Orders are entered via a computer program within a Microsoft Windows environment. You will be providing the best buying experience available. This is a non-commission position and product training will be provided.
2 years retail sales skills in a professional environment.
Prior experience working with stone, granite or slabs.
Basic computer skills working within Windows environment.
High School diploma or equivalent.
Exceptional customer service skills with the ability to provide individualized service.
Ability to work independently as well as part of a team.
Self-starter who proactively finds solutions to customers’ needs.
Excellent communication skills including verbal, written and telephone.
Medical benefits
Dental benefits
Vision benefits
Short Term and Long Disability Insurance
Life Insurance
401(k) Retirement Plan, with discretionary employer match.
Paid Time Off (PTO) accrues each pay period. Plus 48 hours SICK time granted annually.
Employee discount on tile and slabs
On the job training on tile and granite products.
Job Requirements:
Ability to work flexible hours full-time or part-time, including Saturdays2 years retail sales skills in a professional environment.
Prior experience working with stone, granite or slabs.
Basic computer skills working within Windows environment.
High School diploma or equivalent.
Expectations:
Demonstrate a positive attitude of cooperation and respect with co-workers and clients.Exceptional customer service skills with the ability to provide individualized service.
Ability to work independently as well as part of a team.
Self-starter who proactively finds solutions to customers’ needs.
Excellent communication skills including verbal, written and telephone.
Benefits:
Competitive wage, depending on experienceMedical benefits
Dental benefits
Vision benefits
Short Term and Long Disability Insurance
Life Insurance
401(k) Retirement Plan, with discretionary employer match.
Paid Time Off (PTO) accrues each pay period. Plus 48 hours SICK time granted annually.
Employee discount on tile and slabs
On the job training on tile and granite products.
Salary : $33,400 - $42,300